# Sales Operations Manager

**Company**: Discord
**Location**: San Francisco Bay Area
**Experience**: senior
**Job type**: full-time
**Salary**: $232,000 to $261,000
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/discord/jobs/8811982002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1538863c-895

## Description

Discord is seeking a Sales Operations Manager to support its ad sales leaders in building pipeline and business health metrics, quota setting, bottoms-up planning, and revenue forecasting. The successful candidate will be responsible for standing up these processes from the ground up and leading strategic projects to enable the sales organization to scale.

Responsibilities:

- Own revenue forecasting and pipeline management, synthesizing point of view on revenue growth, risks, and opportunities to leadership on a weekly and monthly cadence

- Instrument and define pipeline and business health metrics on Salesforce instance, building analytics infrastructure from the ground up

- Lead strategic assessments for new opportunities, including new market expansion, sales team scaling, and go-to-market optimization

- Partner independently with sales leadership on territory design, account segmentation, and coverage models to maximize revenue potential and seller productivity

- Lead annual and quarterly goal-setting process, ensuring quota targets are data-driven, equitable, and support business ambitions

- Analyze sales cycle trends, win and loss patterns, and conversion rates to surface actionable insights that improve sales effectiveness

- Drive continuous improvement of processes, tools, and workflows across the business to increase efficiency, reduce friction, and increase selling time

Requirements:

- 9+ years of hands-on, individual contributor experience in strategy and operations or sales operations at a fast-growth company or in management consulting

- Genuine excitement about building a function from ambiguity, not just operating an established one

- Executive presence and strong, independent stakeholder management

- Proven track record of developing analysis that yields actionable insights and executive-level strategic recommendations from complex data sets

- Proven, hands-on AI adoption in day-to-day work, including agentic workflows, automated analysis, and AI-assisted deliverables

- Experience with CRM systems, such as Salesforce, and proficiency in analytics tools

Benefits:

- The US base salary range for this full-time position is $232,000 to $261,000 + equity + benefits

## Skills

### Required
- Salesforce
- analytics tools
- AI adoption
- strategy and operations
- sales operations

### Nice to have
- experience working directly with sales leaders
- media and advertising
- unicorn background
- management consulting background
- startup experience

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/discord/jobs/8811982002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)