# Summer 2027 - Product Support Engineering Intern 6470 - 6442

**Company**: Shield AI
**Location**: Dallas, Texas
**Work arrangement**: onsite
**Job type**: internship
**Salary**: USD 37-97 per-hour-wage
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.lever.co/shieldai/5fb0fc3c-3747-4351-92fd-459b3df7c82c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_14c738ad-991

## Description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.

The Product Support Engineering Intern (Sustainment & Data) position at Shield AI focuses on optimizing the reliability, availability, and maintainability (R&M) of autonomous defense systems. You will develop critical sustainment tools, analyze logistics data, and build data pipelines to track fleet health.

## Responsibilities

- Develop Sustainment Tools: Create, maintain, and optimize tools, dashboards, and data pipelines/systems to track fleet metrics and maintenance data.

- Logistics & R&M Engineering: Assist with Reliability, Availability, and Maintainability (R&M) analyses, including Failure Mode, Effects, and Criticality Analysis (FMECA).

- Data Integration: Clean and analyze telemetry, maintenance logs, and supply chain data using programming languages and tools like Python, SQL, Palantir Foundry.

- FRACAS Management: Support the Failure Reporting, Analysis, and Corrective Action System (FRACAS) to identify trends in component failures and improve product lifecycle management.

- Cross-Functional Collaboration: Partner with software engineering, logistics, and field operations to automate data collection and improve technical documentation.

## Requirements

- Current student pursuing a degree in Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.

- Strong proficiency in Python, SQL, R, or data visualization tools (e.g., Tableau, Power BI).

- Solid understanding of probability, statistics, and engineering economics as applied to reliability and logistics.

- Effective communication skills to translate complex data sets into actionable engineering recommendations.

- Ability to commit to an on-site, 10-week full-time internship program.

## Preferred Qualifications

- Prior experience or coursework in reliability engineering, logistics engineering, or predictive maintenance.

- Familiarity with database design, data warehousing, or system architecture concepts.

- Knowledge of aerospace or military sustainment standards (e.g., MIL-HDBK-217, MIL-STD-1629).

## Benefits

Shield AI offers competitive pay and a housing stipend for qualified hires.

## Skills

### Required
- Python
- SQL
- R
- Tableau
- Power BI
- Industrial Engineering
- Systems Engineering
- Data Science
- Aerospace
- Mechanical Engineering

### Nice to have
- reliability engineering
- logistics engineering
- predictive maintenance
- database design
- data warehousing
- system architecture concepts
- MIL-HDBK-217
- MIL-STD-1629

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/shieldai/5fb0fc3c-3747-4351-92fd-459b3df7c82c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)