# Product Manager, Professional Services

**Company**: Stripe
**Location**: Dublin, London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/stripe/jobs/8007692?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_149c9308-c59

## Description

Stripe, a leading financial infrastructure platform, is seeking a Product Manager for its Professional Services team. This role involves owning the portfolio of service offerings end-to-end, ensuring they are well-designed, effectively sold, and profitably delivered.

The ideal candidate will have 7+ years of Professional Services or consulting delivery experience, demonstrable experience shaping or owning a service offering, commercial literacy, strong analytical skills, and excellent written communication.

Key responsibilities include:

- Maintaining and governing the offering portfolio, including scope, hours, pricing, and resource plans

- Managing the full offering lifecycle: design, build, launch, iterate, and deprecate offerings

- Ensuring the portfolio stays current with Stripe's new product launches

- Designing and implementing a governance framework for the portfolio

- Defining and tracking offering KPIs, such as attach rate and gross margin

- Running regular performance reviews and presenting findings to ProServ leadership

- Analysing delivery burn data to identify areas for refinement

- Conducting structured retrospectives with Delivery Leads to capture insights and feedback

Preferred skills include familiarity with Certinia and/or Salesforce, and exposure to partner and SI ecosystem dynamics.

## Skills

### Required
- Product Management
- Analytical skills
- Commercial literacy
- Written communication

### Nice to have
- Certinia
- Salesforce
- Partner and SI ecosystem dynamics

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/stripe/jobs/8007692?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)