# Manager, Marketing Operations & Growth

**Company**: PayPal
**Location**: New York City, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $116,500.00 - $173,250.00 Annually
**Category**: Marketing
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/New-York-City-New-York-United-States-of-America/Manager--Staff---Operations_R0137817?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_14136795-7aa

## Description

PayPal's marketing organization is undergoing a multi-year transformation , building an AI-native operating model that changes how we acquire, activate, and retain customers at scale.

The Manager, Marketing Operations & Growth sits at the center of that transformation, turning strategy into execution and keeping the organization moving with clarity and speed.

**Essential Responsibilities:**

- Identify issues and recommend best practices to enhance marketing effectiveness.

- Lead functional projects and programs that drive business improvements.

- Collaborate with teams to analyze business trends and inform marketing strategies.

- Develop and manage marketing plans that support organizational goals.

- Ensure the efficient operation of marketing functions through effective project management.

**Additional Responsibilities & Preferred Qualifications:**

- Serve as the operational partner to senior marketing leadership , managing priorities, preparing decision-ready materials, and ensuring the right conversations happen at the right time.

- Own preparation for Leadership meetings, Board presentations, and Marketing Transformation & Growth reviews , including briefing documents, talking points, and executive presentations.

- Partner with the CMO Operations team on org design, resource allocation, and ways of working across the marketing organization.

- Drive the marketing operating rhythm , weekly leadership meetings, monthly business reviews, quarterly planning, and annual strategy cycles , ensuring every forum produces clear decisions and accountable follow-through.

- Lead the annual and quarterly marketing planning process , coordinating inputs across all workstreams and aligning with Finance on investment plans.

- Own the performance management infrastructure , tracking OKRs, KPIs, and business metrics and ensuring leadership has a real-time view of marketing's performance.

- Lead cross-functional AI and marketing transformation initiatives , including budget rationalization, process redesign, and organizational change , that require senior coordination and Leadership visibility.

- Identify growth opportunities across the marketing organization , new capabilities, partnerships, or operating model improvements that can accelerate key business outcomes.

- Partner with ROI & Effectiveness leads, Data Science, Marketing, and Finance to develop investment scenarios and consolidate them into clear recommendations.

- Translate analytical and financial information into concise recommendations, clearly articulating what leadership needs to decide, why the recommendation is supported, what uncertainties remain, and what action should follow.

- Build and manage the internal communications rhythm , town halls, all-hands, leadership updates, and team announcements , keeping the organization aligned and informed.

- Build strong cross-functional relationships across Marketing, Finance, Product, Technology, Legal, and HR , ensuring marketing's priorities are understood and supported.

- Lead cross-functional task forces on priority business issues , convening the right people, driving to decisions, and holding the organization accountable for follow-through.

**Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

## Skills

### Required
- marketing strategy
- digital marketing
- business operations
- management consulting

### Nice to have
- marketing operations
- budget management
- performance measurement
- data science
- analytics

---

Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/New-York-City-New-York-United-States-of-America/Manager--Staff---Operations_R0137817?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
