# Machine Learning Engineer

**Company**: Twilio
**Location**: Remote - Ireland
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/7996774?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_140a899e-5cf

## Description

At Twilio, we're shaping the future of communications. As a Machine Learning Engineer on the Conversation Intelligence team, you'll develop and deploy solutions that extract meaning from voice and messaging data at Twilio scale.

Responsibilities:

- Design and development of machine learning solutions, ensuring accuracy, performance, security, and scalability.

- Implement and maintain end-to-end AI/ML pipelines - from data ingestion and feature engineering through to model development, validation, and deployment.

- Instrument AI/ML services with appropriate metrics, logging, and telemetry to monitor model performance and operational health.

- Participate in on-call rotations, executing progressive rollouts and applying standard mitigation strategies.

- Collaborate across planning, design, and code review phases contributing to product and technical discussions.

Qualifications:

- Bachelor's degree in Computer Science, Mathematics, Statistics, or a related quantitative field, or equivalent practical experience.

- 2+ years of experience in machine learning engineering or applied ML, with demonstrated proficiency in Python and at least one ML framework.

- Experience developing, testing, and deploying small-to-medium scoped ML services or features in a collaborative engineering environment.

- Proficiency in Python or similar OO language.

- Excellent written and verbal communication skills.

Location: Remote - Ireland

What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

## Skills

### Required
- Python
- Machine Learning
- ML frameworks (PyTorch, TensorFlow, or JAX)
- NLP libraries (Hugging Face Transformers, NLTK, or SpaCy)
- Cloud-based infrastructure (AWS, GCP, or Azure)

### Nice to have
- Conversational AI
- LLM fine-tuning and prompt engineering
- Agentic AI frameworks (LangGraph, AutoGen, CrewAI)
- MLOps/LLMOps tooling

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7996774?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)