# Customer Assistant - Cafe - Malvern

**Company**: Marks & Spencer
**Location**: United Kingdom
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141080?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1401ad38-6f8

## Description

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You will be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Key aspects of your role include:

- Being digitally confident to use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

- Maintaining impeccable food safety standards while juggling orders and queues.

- Delivering quality under pressure while focusing on delivering five-star service.

- Supporting colleagues and contributing to a high-performance culture that meets customer needs.

- Adapting quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. The organisation aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

**Working Pattern:**

- Sunday 12:00 -16:00

- Wednesday 12:00 -16:00

- Saturday 12:00 -16:00

## Skills

### Required
- digital literacy
- food safety
- customer service

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/141080?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)