# Réceptionniste tournant(e) H/F/X

**Company**: Accor
**Location**: Paris, IDF
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000145193744-receptionniste-tournant-e-h-f-x?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-tournant-e-h-f-x-13f0ce71-9f4/

## Description

We are seeking a rotating Receptionist to join our team at the 4-star Mercure Paris Vaugirard Porte de Versailles hotel, located in the 15th arrondissement of Paris.

As a Receptionist, you will be responsible for:

- Welcoming guests and ensuring a quality service

- Managing check-in and check-out procedures

- Handling customer complaints

- Providing personalised attention to guests

- Promoting the hotel's services and loyalty programme

- Managing phone calls and emails

- Maintaining high standards of customer satisfaction

Requirements:

- 1-2 years of experience in a similar role

- Fluency in French and English; a third language is desirable

- Excellent communication and interpersonal skills

- Ability to work in a team and independently

- Strong problem-solving and stress management skills

We offer:

- Competitive salary

- Food allowance

- Health insurance

- 50% reimbursement of public transportation costs

- Heartist card (discounts on Accor hotels and other benefits)

- Spa treatments at a discounted rate

- Company restaurant

- Additional benefits:

- 13th month salary

- Collective interest-sharing scheme

- Exceptional bonuses

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## Skills

### Required
- French
- English
- Office software
- Opéra Cloud
- TARS

### Nice to have
- third language

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000145193744-receptionniste-tournant-e-h-f-x?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)