# Field Adjuster

**Company**: Aviva Canada
**Location**: Toronto
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $80,000 to $95,000
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Toronto/Field-Adjuster---Commercial-Property-Claims_R-174612?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13d89a60-6fa

## Description

We are seeking a Field Adjuster to join our Property Field Claims team. As a Field Adjuster, you will be responsible for investigating and negotiating commercial property claims. You will work from home and be based in the Greater Toronto Area.

**Responsibilities:**

- Complete on-site and virtual inspections of commercial claims

- Investigate and negotiate various Commercial Property Claims in accordance with Aviva's claim procedures and guidelines

- Reconcile and validate vendor estimates to ensure price and scope is appropriate

- Investigate by meeting with insureds, third parties, witnesses, and lawyers to obtain facts and information

- Review facts, policy, technical reports, fire marshal reports, case law, and make decisions on coverage, value of the claim, and negotiate/settle the claim accordingly

- Stand as an expert and provide in-depth commercial claims guidance/advice to customers, peers, and other stakeholders

- Responsible for data accuracy and the issuance of payments to vendors, insureds, and experts

- Responsible for reviewing lease agreements to assess the insured's contractual obligations and determine their interest in damages and repairs

- Effectively advise and counsel customers on claim status, provide prompt and exemplary customer service, and keep related parties informed of the claims status

- Responsible for recognizing questionable claims, subrogation, and risk opportunities

- Correspond with third parties, lawyers, insureds, brokers, underwriting team, and individuals or companies who have an interest in the claim settlement

**Requirements:**

- 2+ years of experience as a Field Adjuster handling Commercial lines claims

- Minimum of 1 year of experience handling first-party commercial claims, including building owner/tenant, business income, stock, cargo, builder's risk, crime, and equipment claims

- Customer-focused mindset with a strong commitment to delivering timely, fair, and professional claims service

- CIP or FCIP and other industry designations preferred; must be willing to pursue CIP for provincial licensing

- Ability to work in a fast-paced environment to support customer demand

- High level of comfort dealing directly with key commercial clients and brokers on all claim-related issues and other assistance as required

- Computer proficiency in Excel, Word, PowerPoint, Outlook, and Guidewire

- High level of prioritization and organization skills

- Strong background in Property Insurance

- Valid driver's license

**What you'll get:**

- Salary band ranging from $80,000 to $95,000

- Compelling rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities

- Hybrid flexible work model

- Outstanding career development opportunities

- Support for professional development education

- Competitive vacation package with the option to purchase 5 extra days off per year

- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion

- Corporate wellness programs to support employees' physical and mental health

## Skills

### Required
- Commercial Property Claims
- Insurance
- Property Insurance
- Guidewire
- Excel
- Word
- PowerPoint
- Outlook

### Nice to have
- CIP
- FCIP

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Source: [Apply at aviva.wd1.myworkdayjobs.com](https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Toronto/Field-Adjuster---Commercial-Property-Claims_R-174612?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)