# Operations Manager

**Company**: International Rescue Committee (IRC)
**Location**: San Jose or Oakland, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $83,215-$93,224
**Category**: Operations
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Oakland-CA-USA/Operations-Manager_JR00005654?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13b796a8-cc4

## Description

The Operations Manager (OM) is responsible for the direct or indirect oversight and coordination of all operational functions in the Bay Area (San Jose and Oakland) grouping, resulting in a well-functioning, compliant operational environment.

**Safety & Security:**

- Oversee regional safety and security matters

- Implement and maintain all office safety and security documentation

- Organize all-staff safety and security meetings at office or program site

- Ensure that a minimum of one emergency evacuation is exercised at office or program site level per year and other appropriate trainings informed by Security Risk Assessment findings

- Cascade HQ and/or office security warnings and advisories to staff, interns, and volunteers as needed

- Report all safety and security incidents involving covered persons in accordance with established protocols

- Coordinate immediate incident management including filing police reports

- Build and maintain strong relationships with other safety and security actors or stakeholders

- Assist in the development of office-specific safety and security onboarding materials

**Supply Chain:**

- Serve as the region's primary focal point for procurement, asset and inventory management, in-kind donations tracking and reporting, vehicle fleet management and transportation, and warehousing

- Lead the bidding process, including request for quotation process, request for proposal process, tender evaluation, and facilitating procurement committee functioning

- Manage relationships with suppliers and vendors

- Maintain up-to-date supplier and service provider records

- Maintain asset register and inventory lists of purchased and donated items

- Establish and manage inventory control for office supplies, stationery, and other consumables

- Support program teams in meeting their match goals

- Ensure policy compliance for the fleet of IRC-owned vehicles and oversee their maintenance and usage

**Facilities Management:**

- Manage the region's office and equipment leases, coordinate repairs and improvements with property managers, and lead the procurement of office equipment

- Coordinate the allocation of workspaces and support related employee lifecycle needs such as building access

- Support smooth functioning of office infrastructure including communications equipment and services

- Assist with planning and coordinating office events and meetings

- Responsible for coordinating on- and off-site storage needs

**Information Technology:**

- Oversee grouping IT and communications infrastructure, hardware and software matters

- Educate staff about IT support resources, including appropriate channels for incident reporting

- Work with regional and HQ IT team to address any internet or telecommunications service disruptions

- Escalate any unresolved incidents or larger-scale IT projects as needed

- Ensure compliance with IT protocols, policies, and procedures

**Other Duties:**

- Provide mentorship and supervision to Operations staff

- Approve Integra vendor creations and invoice journals

- Coordinate with the Finance Director to manage administrative expenses and reports

- Other duties as assigned

**Requirements:**

- Undergraduate degree in business, non-profit management, public administration, or others related field preferred

- At least five years of related professional experience; preferably with refugee services and in a non-profit or social service environment

- Experience supervising staff preferred

- Demonstrated ability to work with deadlines and lead multiple priorities in a fast-paced environment

- Good interpersonal communication skills and ability to effectively work in a multi-cultural work environment

- Knowledge of state and federal donor compliance regulations is a strong plus

- Fluency in English, written and spoken

## Skills

### Required
- safety and security
- supply chain management
- facilities management
- information technology
- procurement
- inventory management
- vehicle fleet management
- project management
- communication
- interpersonal skills

### Nice to have
- refugee services
- non-profit management
- public administration
- donor compliance regulations

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Oakland-CA-USA/Operations-Manager_JR00005654?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)