# Senior Program Manager

**Company**: Fin, now part of Salesforce
**Location**: Dublin
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/intercom/jobs/8263209?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13a97bae-ab5

## Description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

We're looking for a Senior Program Manager to join the Strategic Program Management team in Dublin. Our team helps drive Fin's most important company priorities, from company objectives to critical cross-functional projects and programs.

**What will I be doing?**

- Partner with company leadership to drive Fin's highest-priority initiatives, from company objectives to critical cross-functional projects and programs.

- Step into complex, ambiguous or fast-moving areas of the business, quickly understand the problem, identify what needs to happen and take ownership of moving things forward.

- Shape and define programs of work, establishing clear priorities, outcomes, ownership and plans for successful execution.

- Get into the details to understand business challenges, surface open questions, identify trade-offs and help drive informed decisions.

- Work closely with senior leaders and cross-functional teams, building trusted relationships, bringing a point of view and challenging assumptions where needed.

- Establish the right structures and ways of working to create clarity, accountability and momentum, without introducing unnecessary complexity.

- Drive execution end to end, proactively identifying and resolving risks, blockers and dependencies to keep work moving and deliver results.

- Use data and business context to understand performance, inform recommendations and communicate progress, risks and decisions clearly to stakeholders and leadership.

- Identify opportunities to improve how Fin operates, introducing practical, scalable solutions that make teams more effective.

- Live our company values and be a role model for the people and teams you work with.

**What skills do I need?**

- You have 7+ years of experience in program management, business operations or similar roles, with a track record of delivering complex, cross-functional projects and programs. Experience in B2B SaaS is a plus.

- You're a strong generalist who can quickly understand unfamiliar business problems, connect the dots across different functions and identify what needs to happen to move things forward.

- You have excellent operational judgment and know how to balance strategic thinking with hands-on execution. You're equally comfortable defining an approach and rolling up your sleeves to deliver it.

- You have experience working directly with senior leaders and executives, building credibility, influencing decisions and constructively challenging thinking where needed.

- You demonstrate a high degree of ownership and accountability, with the ability to independently drive multiple high-priority initiatives in an ambiguous, fast-paced environment.

- You have strong business acumen and are comfortable using data to understand problems, evaluate trade-offs, identify opportunities and make informed recommendations.

- You're proactive, resourceful and solutions-oriented, with a track record of navigating complexity, unblocking teams and driving work through to completion.

- You're an excellent communicator who can bring clarity to complex topics, facilitate productive discussions and tailor your communication to different audiences, including executive leadership.

**Benefits**

- Hybrid working policy, with at least three days per week in the office

- Support for health and wellbeing, family, time away from work, and financial future

- Opportunities for growth and development

## Skills

### Required
- program management
- business operations
- cross-functional projects
- strategic thinking
- execution
- data analysis
- communication
- leadership

### Nice to have
- B2B SaaS
- senior leadership
- influencing decisions
- constructive challenge

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/intercom/jobs/8263209?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)