# Merchant Operations Manager

**Company**: Deliveroo
**Location**: London, United Kingdom
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/deliveroo/jobs/8261132?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13977728-92b

## Description

Join Deliveroo's Global Delivery Operations team as a Merchant Operations Manager in London. This hybrid role involves improving delivery operations for high-volume restaurant and grocery partners, ensuring seamless launches and optimal performance.

Responsibilities:

- Drive delivery operational excellence by diagnosing and resolving bottlenecks for high-volume partners.

- Champion partner feedback in Product to embed partner voice into new feature development.

- Lead partner expansion and launches, ensuring high operational performance.

- Partner with Commercial teams to provide operational updates and align KPIs.

- Deliver impactful cross-functional projects using data to build business cases.

Requirements:

- Proven stakeholder management and influence.

- Structured project management experience.

- Data-driven analytical skills.

- Proactive problem-solving abilities.

- Negotiation and commercial acumen.

Benefits:

- Make a visible impact every day.

- Learn fast in an entrepreneurial environment.

- Build a career, not just a role.

- Deliver together in an inclusive culture.

## Skills

### Required
- stakeholder management
- project management
- data analysis
- problem-solving
- negotiation

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/deliveroo/jobs/8261132?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)