# Staff/Senior Software Engineer, Voice AI Platform

**Company**: Toast
**Location**: Remote, US
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: $193,000-$309,000 USD, $168,000-$269,000 USD, or $151,000-$242,000 USD
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/toast/jobs/8131117?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_138c407d-c7a

## Description

We are seeking a Staff Software Engineer to join the Voice AI Team at Toast. The Voice AI Team's mission is to build and operate the voice platform that powers Toast and develop novel applications on top of it that create real value across Toast's customer base.

As a Software Engineer on this team, you will take ownership of significant projects end-to-end: designing systems, driving execution across the team, and making technical decisions that shape how the platform grows. You will work closely with product, engineering, and stakeholders across Toast to turn ambiguous problems into reliable, scalable systems.

**Responsibilities**

- Design, build, deploy, and maintain highly resilient and scalable backend services, applications, and core platform components supporting Toast's Voice AI platform used across teams.

- Conceive and lead complex, cross-cutting projects from design through production, owning outcomes and driving alignment across stakeholders.

- Shape the technical direction on your team and beyond by making architectural decisions, defining patterns, and reducing complexity for engineers and teams.

- Build and evolve integrations with AI platforms and internal Toast systems.

- Establish and implement patterns for observability, monitoring, and evaluation frameworks for AI-powered systems.

- Set and hold the bar for engineering quality and best practices through standards, patterns, and written guidance.

- Mentor engineers at all levels through code reviews, design feedback, and technical guidance.

**Requirements**

- 8+ years of experience with object-oriented languages such as Java or Kotlin.

- Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field.

- Experience developing AI-integrated products or features.

- Experience building and reasoning about AI-powered systems.

- Experience shipping complex, mission-critical production services.

- Track record of leading multi-person and multi-team projects end-to-end.

- Deep understanding of distributed systems, scalability, and production reliability.

- Basic familiarity with frontend development.

- Strong cross-team communication and collaboration skills.

- Actively uses AI coding tools.

**Our Tech Stack** Our backend services follow a microservice architecture written in Kotlin and Java using DropWizard, running on AWS. We store data in sharded Postgres databases and have our own platform for user management, canary deployments, and load balancing. Our web front-end is built with React and ES6.

**Benefits** We strive to provide competitive compensation and benefits programs. Our total rewards package includes cash compensation, equity, and benefits. The base salary range for this role is $193,000-$309,000 USD, $168,000-$269,000 USD, or $151,000-$242,000 USD depending on the geographic location.

## Skills

### Required
- Java
- Kotlin
- AI-integrated products
- distributed systems
- scalability
- production reliability
- frontend development
- cross-team communication
- AI coding tools

### Nice to have
- voice or conversational AI platforms

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/toast/jobs/8131117?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)