# Director, CM Controls for Operations

**Company**: Royal Bank of Canada (RBC)
**Location**: Jersey City, New Jersey
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $200,000-$250,000
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/Jersey-City-New-Jersey-United-States-of-America/XMLNAME---Director--Capital-Markets-Controls-for-Operations--US-_R-0000182570-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13539275-fcd

## Description

The Director, CM Controls for Operations manages the US Operations Risk & Controls Governance (RC&G) function within Capital Markets (CM). This role ensures that operational risks are effectively monitored and reported across business functions to provide appropriate oversight and alignment with enterprise policies.

**Key Responsibilities:**

- Oversight and governance of the control framework across the US regions

- Participate in and support root cause analysis of audit findings, operational risk events, and control gaps

- Establish and maintain control inventories through maintenance, extension, and rationalization of CM Operations key and non-key controls

- Lead and support control assurance programs through oversight and coordination

- Lead and collaborate with senior leadership, regional RC&G leads and 1LOD functions to coordinate operational risk and control initiatives

- Establish robust lineage and heatmapping across policies, processes, risks, controls, and issues

- Facilitate governance forums and production of related reporting for regional risk forums, senior management, and regulatory bodies

- Lead standardization and streamlining efforts across RC&G control frameworks

- Develop and oversee a culture of integrity and appropriate market conduct

**People Leadership:**

- Lead, develop, and mentor direct reports in the US regions

- Frequently review talent potential with succession planning in mind

- Ensure that team members understand RBC's vision and support targeted behaviors that contribute to RBC goals

- Communicate firm policies to your team and monitor adherence

**Requirements:**

- Proven experience leading and managing risk and controls or operational risk governance functions in a regulated financial services environment

- Thorough understanding of key operational risks and CM products and business processes

- Strong knowledge of control frameworks, risk assessment methodologies, and jurisdictional regulatory requirements

- Demonstrated ability to drive standardization, process improvement, and automation initiatives across distributed teams and regions

- Excellent leadership and people management skills with demonstrated ability to develop talent and drive performance

**Nice-to-Have:**

- Strong background in CM operations

- Familiarity with RBC's risk and control governance frameworks and systems

- Background in audit, compliance, or enterprise risk management

- Experience implementing control automation tools and dashboards

- Knowledge of US regulatory requirements and conduct rules

**What We Offer:**

- A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

- Leaders who support your development through coaching and managing opportunities

- Opportunities to work with the best in the field

- Ability to make a difference and lasting impact

- Work in a dynamic, collaborative, progressive, and high-performing team

- A world-class training program in financial services

- Expected salary range: $200,000-$250,000 depending on experience, skills, and registration status

## Skills

### Required
- Adaptability
- Critical Thinking
- Customer Service
- Detail-Oriented
- Financial Engineering
- Financial Statement Analysis
- Investments Analysis
- Personal Development
- Personal Initiative
- Teamwork

### Nice to have
- Strong background in CM operations
- Familiarity with RBC's risk and control governance frameworks and systems
- Background in audit, compliance, or enterprise risk management
- Experience implementing control automation tools and dashboards
- Knowledge of US regulatory requirements and conduct rules

---

Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/Jersey-City-New-Jersey-United-States-of-America/XMLNAME---Director--Capital-Markets-Controls-for-Operations--US-_R-0000182570-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)