# Technical Writer

**Company**: LexisNexis Risk Solutions
**Location**: Alpharetta, GA
**Work arrangement**: hybrid
**Experience**: mid
**Job type**: full-time
**Salary**: $59,200 - $98,600
**Category**: Communications
**Industry**: Insurance

**Apply**: https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Alpharetta-GA/Technical-Writing-Analyst-II_R118300-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13527f65-81b

## Description

Create accurate, thorough documentation in a fast-paced environment to support a variety of deliverables such as installation guides, help systems, web services guides, technical white papers, and knowledgebase articles. Manage multiple projects simultaneously. Work effectively both on your own and as part of a team.

In this role, you will be hybrid (3x week) in Alpharetta, GA.

Responsibilities:

- Collaborate closely with Product Management, Technology, Implementation, Customer Enablement, and other stakeholders to gather information and ensure documentation accuracy

- Create and maintain user guides, implementation guides, developer documentation, API documentation, release notes, knowledge base articles, and online help content

- Recommend and implement documentation best practices, standards, templates, and workflows

- Manage documentation deliverables across multiple concurrent projects

Requirements:

- Bachelor's degree in Technical Communication, English, Journalism, Information Systems, Computer Science, or a related discipline

- Two years’ experience in technical writing

- Understanding of the principles of structuring information and the documentation and software development processes

- Exceptional writing, editing, proofreading, and analytical skills

- Ability to communicate complex technical concepts clearly and concisely

- Strong understanding of topic-based and task-oriented documentation methodologies

- Experience developing customer-facing and developer-facing documentation

- Ability to manage workflow and manage multiple concurrent projects with tight deadlines

- Analytical thinking, organizational awareness, audience and content analysis, conceptual thinking, decision making (problem solving)

- Excellent interviewing and research skills

Tool Skills:

- Prefer skills in DITA/Oxygen XML Author or other dedicated authoring tools

- XML, HTML

- GitLab

Nice to Have:

- Experience using markdown-based workflows

- Knowledge of Model Context Protocol (MCP) documentation standards, concepts, and best practices

- Understanding of semantic ontology principles, knowledge graphs, metadata modeling, and taxonomy design

- Professional experience using AI

## Skills

### Required
- Technical Communication
- English
- Journalism
- Information Systems
- Computer Science
- DITA/Oxygen XML Author
- XML
- HTML
- GitLab

### Nice to have
- markdown-based workflows
- Model Context Protocol (MCP)
- semantic ontology principles
- AI

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Source: [Apply at relx.wd3.myworkdayjobs.com](https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Alpharetta-GA/Technical-Writing-Analyst-II_R118300-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)