# Library Information Assistant - Riverside Library

**Company**: Nypl
**Location**: New York
**Work arrangement**: onsite
**Job type**: full time
**Category**: Other
**Industry**: Other

**Apply**: https://nypl.pinpointhq.com/en/postings/77529fab-32ab-4fda-8421-0f915d03a989?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_13063ca2-7a5

## Description

The New York Public Library (NYPL) seeks a Library Information Assistant to serve patrons of all ages at the Riverside Library. The successful candidate will be a creative customer service expert with a passion for helping people explore resources.

Key Responsibilities:

- Provide circulation/reference service and instruction to library patrons using print, media, and digital resources.

- Answer questions from the public in person, over the telephone, and electronically.

- Perform community outreach to promote library services.

- Assist in planning and delivering library programs for children, teens, and adults.

- Instruct patrons on the use of the Internet, computer applications, and other Library services.

- Assist with fines and fees management, collection development, reserves, and opening/closing procedures.

- Ensure patrons follow library policies and procedures.

- May take responsibility for the facility, staff, and operations in the absence of the Library Manager.

Required Education & Experience:

- Bachelor’s degree with a strong, well-rounded liberal arts background.

Required Skills:

- Public service experience with diverse patronage.

- Interpersonal, oral, and written communication skills.

- Teamwork and collaboration.

- Appreciation of literature and desire to encourage reading.

- Strong organization and planning skills.

- Computer and technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.

- Knowledge of computer services, online searching, social media, and reference resources and databases.

Benefits:

- The Library values being Helpful, Resourceful, Curious, and Welcoming and Inclusive.

- Work Environment: Public service library.

- Physical Duties: Move and transport up to 15 lbs, remain in stationary position for periods of time, daily use of a computer.

- Schedule: 35 hours per week during branch hours.

## Skills

### Required
- public service experience
- interpersonal skills
- oral communication
- written communication
- teamwork
- literature appreciation
- organization skills
- planning skills
- MS Word
- Excel
- PowerPoint
- Google applications
- PCs
- Macs
- e-reader devices
- online searching
- social media
- reference resources
- databases

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Source: [Apply at nypl.pinpointhq.com](https://nypl.pinpointhq.com/en/postings/77529fab-32ab-4fda-8421-0f915d03a989?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)