# Salesforce Administrator

**Company**: Success Academy
**Location**: New York
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $110,000-$120,000 USD
**Category**: IT
**Industry**: Education

**Apply**: https://job-boards.greenhouse.io/successacademycharterschool/jobs/5378029008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_12d82fdc-17c

## Description

Success Academy is seeking a Salesforce Administrator/Business Analyst to join the Enrollment Team. The successful candidate will be responsible for the day-to-day configuration, support, ad-hoc reporting, maintenance, and improvement of Success Academy's Salesforce application.

## Key Responsibilities

- Gain in-depth knowledge of the Enrollment data model in Salesforce with a focus on enhancing data flow, dependencies, and implications on downstream systems.

- Manage the user experience and setup of user interfaces, including fields, custom objects, record types, and page layouts.

- Create reports and dashboards in response to business needs.

- Implement processes to advance data quality & hygiene, including validation rules, assignment rules, duplicate entry checks, flows, snapshot reporting, etc.

- Import leads, contacts, and other data via Data Import Wizard and Data Loader.

- Provide training and support to staff, create training materials.

- Identify data defects and create story-based cases for the Technology team.

- Review and test systems to ensure they support the ever-changing business needs of the organization and produce quality data outputs.

- Provide data analysis to support data requirements and reporting.

- Collaborate with Customer Experience and ED&A teams to analyze data to determine if initiatives achieved anticipated outcomes.

## Qualifications

- Salesforce Knowledge: Deep understanding of Salesforce features, functionality, and limitations.

- Business Analysis Skills: Proficient in analyzing business processes and requirements, and translating them into technical solutions.

- Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.

- Data Management: Knowledge of data migration, data quality, and data governance in the context of Salesforce.

- Problem-Solving: Ability to troubleshoot issues, propose solutions, and optimize Salesforce for better performance.

- Project Management: Experience with agile methodologies and project management tools is a plus.

- Must have 2 years of previous business analyst experience developing detailed business & functional requirements.

## Certifications (Recommended)

- Salesforce Administrator

- Salesforce Business Analyst Certification

- Salesforce Platform App Builder

## Compensation, Benefits & Perks

- Compensation Range: $110,000-$120,000 USD

- Day-One Health & Wellness: Medical, dental, and vision coverage starting your first day.

- Financial Security: 403(b) retirement plan with a 3% employer match, up to $2,400/year in employer HSA contributions.

- Time to Recharge: Generous paid time off, paid holidays, and paid parental leave.

- Perks & Stipends: A $50/month cellphone stipend, pre-tax commuter benefits, backup family care.

This is a hybrid position based in our NYC Financial District office, requiring on-site work Tuesday through Thursday and remote work on Monday and Friday.

## Skills

### Required
- Salesforce
- Business Analysis
- Data Management
- Problem-Solving
- Project Management

### Nice to have
- Salesforce Administrator
- Salesforce Business Analyst Certification
- Salesforce Platform App Builder
- agile methodologies
- project management tools
- SCRUM

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/successacademycharterschool/jobs/5378029008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)