# Market Manager

**Company**: Airbnb
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: £60,000-£70,000 GBP
**Category**: Sales
**Industry**: Hospitality
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/8336893?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_12be919f-f38

## Description

We are seeking a Market Manager to join our Supply Team in London. As a Market Manager, you will play a crucial role in the retention, growth, and optimisation of hosts in your assigned territory.

You will manage a portfolio of accounts, building strong relationships, helping them optimise their listings, improve pricing strategies, and enhance their overall success on Airbnb.

Key responsibilities include:

- Building and managing professional host account relationships within the UK

- Directly managing accounts to meet and exceed quarterly/annual sales goals

- Analysing data and utilising data-driven recommendations to identify and action on strategic opportunities in your region

- Prospecting and onboarding new, high-quality supply in your assigned geography

- Maintaining a baseline understanding of the technical integration of various software partners

- Representing Airbnb in external meetings with Professional Hosts

- Educating clients on all significant product changes and cascading feedback on product and policy to relevant internal stakeholders

- Holding regular optimisation calls and business reviews with clients

- Developing strong and long-lasting partnerships

- Developing deep knowledge of your assigned geographic markets and becoming the go-to source for all information relating to local trends and market dynamics

- Responding to and delivering exceptional service to your professional hosts in a timely and efficient manner

- Working cross-functionally with public policy, legal, communication, and customer support teams

- Engaging an entrepreneurial mindset to autonomously design, develop, and execute bespoke engagement initiatives for the assigned territory

- Supporting host community programs in your region

Requirements:

- 5+ years of experience in account management, partner support, and/or sales

- 2+ years of experience in the hospitality/travel industry is a plus

- Proven track record of effectively working a leads pipeline and/or a book of business

- Proficient in using CRM software, specifically in working with leads, opportunities, and other core objects

- Excellent communication and presentation skills

- Proficient quantitative skills and proven ability to interpret and apply data

- Strong time management and prioritisation skills

- Ability to work at both strategic and tactical levels

- Passion for Airbnb, travel, and the sharing economy

- Being an Airbnb host is a plus

- Proven experience working cross-functionally

- Charismatic self-starter who is resourceful and self-sufficient

## Skills

### Required
- account management
- CRM software
- data analysis
- communication
- presentation
- quantitative skills
- time management

### Nice to have
- hospitality
- travel industry
- Salesforce
- Mixmax

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/8336893?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)