# Recepcionista

**Company**: Accor
**Location**: São Paulo, SP
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000156876690-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/recepcionista-12a1ff4b-a09/

## Description

Welcome to the Mercure São Paulo Pamplona!

We are looking for a Receptionist to join our team at this 64-room hotel located in the heart of Jardins, São Paulo.

As a Receptionist, you will be responsible for:

- Checking in guests, providing them with keys, and directing them to their rooms

- Handling check-out procedures, processing payments, and managing related paperwork

- Ensuring compliance with reception procedures and preparing auto-control processes

- Mediating conflicts and intervening in critical situations with clients/guests

- Updating the system with client reservation information

- Offering, scoring, and operating the loyalty program according to established standards

- Performing shift handovers, following pre-established procedures

- Handling phone calls, adhering to network and unit standards

- Maintaining a well-organized area file

- Executing other related tasks as needed

Benefits include:

- Transportation voucher

- Ticket Flex for food or meals

- Amil Saúde health insurance (co-participation required)

- Amil Dental optional insurance

- Life insurance paid by the company

- Profit sharing

- Pharmacy reimbursement after six months

- Anniversary leave

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## Skills

### Required
- Portuguese

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000156876690-recepcionista?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)