# Claims Technician

**Company**: Sedgwick
**Location**: Belfast
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: Competitive salary taking into account skills, experience and qualifications
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Belfast/Claims-Technician---Northern-Ireland_R80268?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/claims-technician-1289ad62-6cd/

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

As a Claims Technician, you'll be the first point of contact for customers, guiding them through the claims process. You'll be the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills.

The role requires both empathy and initiative – clear communication helps customers feel supported, while independent thinking keeps claims moving forward. You'll work in a supportive team, either from home or in our bright, collaborative office.

We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).

**The skills you will have when you apply:**

- Experience in a claims environment, ideally property claims

- Excellent communication skills: speaking with and writing to policyholders, insurers, contractors, and more

- A commitment to work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification

**What we’ll give you for this role:**

- Competitive salary taking into account skills, experience and qualifications

- A Self Invested Personal Pension Scheme (SIPP)

- Holiday allowance of 25 days plus bank holidays

- Flexible working from our office or your home

- Private healthcare plan (including pre-existing conditions)

- Life assurance

- Employee assistance programme for employee wellbeing

- Group Income Protection

- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

- Discounts on various products and services

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## Skills

### Required
- claims handling
- communication
- organisational skills
- empathy
- initiative

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Belfast/Claims-Technician---Northern-Ireland_R80268?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)