# IT Operations Manager

**Company**: CoreWeave
**Location**: Sunnyvale, CA
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $143,000 to $210,000
**Category**: IT
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/coreweave/jobs/4677783006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_126b2f7a-639

## Description

### Job Summary

As an IT Operations Manager at CoreWeave, you will lead and scale the company's internal IT support function, ensuring a high-quality, consistent, and efficient experience for employees across the organization.

### Responsibilities

- Manage a team responsible for day-to-day IT support while driving improvements in processes, tooling, and automation.

- Work closely with senior ICs and cross-functional partners to ensure support operations align with broader infrastructure, security, and systems strategy.

- Lead and scale CoreWeave's internal IT support function, ensuring a high-quality, consistent, and efficient experience for employees across the organization.

- Build a support model that can scale alongside the company's rapid growth.

- Drive improvements in processes, tooling, and automation.

### Requirements

- 5–8 years of experience in IT support, IT operations, or internal infrastructure roles, preferably in cloud-native or high-growth environments.

- 1–3 years of experience managing or leading IT support teams.

- Strong experience operating within IT support environments, including ticketing systems, SLA management, and escalation handling.

- Proven ability to manage and prioritize a support queue while maintaining high-quality user experience.

- Experience administering or working with core IT systems such as Okta, Jamf, Intune, Freshservice, and Google Workspace / M365.

- Solid understanding of identity and access management, endpoint management, and security best practices (MFA, device compliance, EDR).

- Experience improving processes and driving operational efficiency within a support or IT environment.

- Strong communication and interpersonal skills, with the ability to partner effectively across teams.

- Comfortable balancing hands-on involvement with team leadership responsibilities.

- Experience building documentation, playbooks, and repeatable operational processes.

### Preferred Qualifications

- Experience building or scaling IT support teams in high-growth environments.

- Exposure to automation and scripting (Python, Bash, PowerShell) or infrastructure-as-code tools (Terraform).

- Familiarity with compliance frameworks such as SOC 2 or ISO 27001.

- Experience supporting hybrid or distributed workforces.

- Background in project or program management.

- Experience coordinating or delivering cross-functional IT initiatives (e.g., SaaS rollouts, office buildouts, lifecycle programs).

### What We Offer

- Base salary range: $143,000 to $210,000.

- Comprehensive benefits program, including medical, dental, and vision insurance, company-paid life insurance, short and long-term disability insurance, flexible spending account, health savings account, tuition reimbursement, and 401(k) with a generous employer match.

- Flexible PTO and catered lunch each day in office and data center locations.

- Casual work environment and a work culture focused on innovative disruption.

## Skills

### Required
- IT support
- IT operations
- Cloud-native environments
- Ticketing systems
- SLA management
- Escalation handling
- Okta
- Jamf
- Intune
- Freshservice
- Google Workspace / M365
- Identity and access management
- Endpoint management
- Security best practices
- Process improvement
- Operational efficiency

### Nice to have
- Automation and scripting
- Infrastructure-as-code tools
- Compliance frameworks
- Hybrid or distributed workforces
- Project or program management
- Cross-functional IT initiatives

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/coreweave/jobs/4677783006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)