# Account Manager

**Company**: Flexport
**Location**: Hanoi, Vietnam
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8236212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1217b95e-f55

## Description

We are seeking an Account Manager to join our team in Hanoi, Vietnam. As a member of the Account Management team, your mission will be to proactively grow new and existing client relationships by building and implementing solutions to their supply chain challenges.

You will:

- Develop and launch new solutions that meet the needs of the largest and most complex global freight forwarding clients.

- Accelerate the growth of all services across the Flexport Portfolio including Air, Ocean, Domestic and Cross-border Logistics, Trade Advisory, Customs, PO Management.

- Partner with global teams in North America, Europe and Asia to identify expansion opportunities with our existing accounts to expand Flexport’s business.

- Work cross-functionally across Ocean/Air/Logistics Operations, Procurement, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on client strategies to maximize outcomes.

- Align management level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands.

- Stay informed on the latest industry and supply chain developments, and proactively educate and support your clients through change.

You should have:

- 4+ years client facing experience with a background in logistics, freight forwarding, or supply chain strongly preferred.

- An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results.

- Experience working in complicated global team matrices to drive desirable solutions and results on a global level.

- Experience building client relationships locally and globally and leveraging those relationships to grow the business partnership.

- Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.

- Effective communication on all channels (written, verbal, phone, media) with strong English proficiency for aligning global stakeholders.

- Strong negotiation and problem-solving skills.

- Highly collaborative; track record of building strong internal and external relationships.

- High integrity and ethics; style and behavior align with Flexport’s values.

- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

- Hanoi office location is in 1 Thai Ha, Dong Da.

- Willing to travel to other provinces to visit clients and factories.

## Skills

### Required
- logistics
- freight forwarding
- supply chain
- client relationship management
- strategic planning
- communication
- negotiation
- problem-solving

### Nice to have
- entrepreneurial mindset
- innovation
- global team collaboration
- business development

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8236212?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)