# Senior Manager, Operations - Infrastructure Platform Services (IPS)

**Company**: Electronic Arts
**Location**: Vancouver, British Columbia
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/ro_RO/careers/JobDetail/Senior-Manager-Operations/216270?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_11fdbb77-281

## Description

Electronic Arts is seeking a Senior Manager, Operations - Infrastructure Platform Services (IPS). The successful candidate will own and continuously improve key operating rhythms, ensuring they remain aligned with leadership priorities and drive clear decisions, accountability, and follow-through.

Responsibilities:

- Lead cross-functional strategic initiatives across IPS, partnering with engineering leads, product managers, and executive leadership to translate business priorities into clear plans and execution milestones.

- Establish and govern leadership reporting, synthesizing qualitative and quantitative data into clear insights, narratives, and recommendations for decision-making.

- Create and run communication mechanisms that improve employee understanding, leadership visibility, and alignment across the organization.

- Implement and continuously improve operational metrics and frameworks across distributed teams, in partnership with program and operations management teams.

- Serve as a trusted advisor to program, product, and engineering stakeholders, helping teams align, resolve ambiguity, and adapt effectively as requirements change.

Qualifications:

- 10+ years of professional experience in business operations, operational strategy, or program management within a technology or entertainment environment.

- Exceptional cross-functional stakeholder management, with the ability to influence and drive results without direct line management authority.

- Proven track record of independently leading operating rhythms, strategic planning cadences, and continuous process improvement initiatives across distributed teams.

- Excellent executive communication, with the ability to synthesize complex information into concise, actionable insights and recommendations for senior leadership.

- Exceptional data fluency, with demonstrated success using BI reporting systems and operational metrics to generate actionable business insights.

Benefits:

- Electronic Arts adopts a holistic approach to its benefits programs, focusing on physical, emotional, financial, professional, and community well-being to support a balanced life. Packages are customized to meet local needs and may include medical assistance, mental health support, retirement savings, paid time off, family leaves, free games, and more.

## Skills

### Required
- business operations
- operational strategy
- program management
- stakeholder management
- data analysis

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/ro_RO/careers/JobDetail/Senior-Manager-Operations/216270?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)