# Compliance Operations Specialist, JP

**Company**: Square
**Location**: Tokyo
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/block/jobs/5125397008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_11ddf7c7-d4a

## Description

The Compliance Operations Specialist, JP role at Square Japan involves performing day-to-day operational activities associated with regulatory, payment network, and partnership requirements.

Responsibilities:

- Monitor and investigate compliance-related alerts generated through transaction monitoring systems and manual reviews.

- Analyze merchant transaction activity, payment flows, customer relationships, and business operations to identify unusual or suspicious behavior.

- Conduct investigations related to anti-money laundering (AML), fraud, sanctions, prohibited activities, financial crime risks, and violations of Square policies.

- Verify merchant information and perform onboarding and ongoing due diligence reviews in accordance with company policies and regulatory requirements.

- Document investigative findings and make risk-based recommendations regarding account actions and escalations.

- Conduct public record research and open-source intelligence reviews to support investigations.

- Interact with merchants in Japanese and English to obtain information, communicate compliance requirements, and support remediation efforts.

- Ensure operational reviews and investigations are completed within established service level agreements (SLAs).

- Communicate with payment network partners, banking partners, and other corporate stakeholders to ensure compliance monitoring activities align with applicable requirements.

Requirements:

- Professional fluency in both Japanese and English (written and verbal).

- Bachelor's degree or equivalent professional experience.

- Minimum 3 years of experience in compliance operations, transaction monitoring, AML investigations, fraud investigations, risk management, or policy implementation within a financial institution, payment service provider, fintech company, or regulated financial services organization.

- Strong understanding of Japanese financial crime compliance requirements.

- Experience conducting customer due diligence (CDD), Know Your Customer (KYC), transaction monitoring, and suspicious activity investigations.

- Knowledge of Japanese payment industry regulations, merchant acquiring requirements, and payment network rules.

- Strong investigative skills, including familiarity with public record research and investigative databases.

- Strong transaction analysis skills that apply across numerous financial products and services in complex scenarios.

- Ability to identify and assess suspicious activity, financial crime risks, and policy violations.

- Strong judgment and ability to make risk-based decisions in complex investigative scenarios.

- Excellent written communication and case documentation skills in both Japanese and English.

- Ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results.

Nice to Have:

- Experience supporting regulatory examinations, audits, or law enforcement requests in Japan.

- Experience supporting suspicious transaction reporting processes and financial crime investigations.

- Experience working with merchant acquiring, payment processing, fintech, or banking products.

- Familiarity with sanctions screening systems, AML monitoring systems, and fraud detection tools.

- Experience working directly with payment networks, banking partners, regulators, or law enforcement agencies.

- CAMS, CFE, CFCS, or similar compliance certifications.

## Skills

### Required
- Japanese
- English
- compliance operations
- transaction monitoring
- AML investigations
- fraud investigations
- risk management
- policy implementation

### Nice to have
- sanctions screening systems
- AML monitoring systems
- fraud detection tools
- CAMS
- CFE
- CFCS

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/block/jobs/5125397008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)