# Drain Technician

**Company**: My Plumber Plus
**Location**: Manassas, VA
**Work arrangement**: onsite
**Experience**: mid
**Job type**: Full-time
**Salary**: USD 21-25 per-hour-wage
**Category**: Customer Service
**Industry**: Other

**Apply**: https://jobs.lever.co/sila/5ba81379-8bb6-4f99-b328-68951a38ff63?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_11d88c49-7f2

## Description

We are seeking a motivated and skilled Drain Technician to join our team in Manassas, VA. As a Drain Technician at My Plumber Plus, you will play a crucial role in providing high-quality drain cleaning services while delivering exceptional customer experiences.

Your primary responsibility will be to diagnose drain issues and recommend appropriate solutions.

In exchange for your commitment, we provide:

- Affordable, high-quality health, dental & vision insurance

- 401(k) w/ company match

- Paid vacation, sick and personal days

- On-going growth opportunities throughout our Sila Services Family of Companies

- Parental Leave

- Short term disability, long term disability, and company paid life insurance

- Paid training/ongoing education

- Company vehicle, gas card, and tablet

Responsibilities:

- Complete all drain cleaning, jetting, and cable work related to in-home, service calls.

- Provide Camera service for mainline stoppages

- Describe diagnosed problems to customers and provide solutions

- Engage with customers in a professional and courteous manner, effectively communicating drain issues and recommended solutions to generate sales opportunities by explaining the features and benefits of each solution.

- Obtain agreement for services before performing work

- Identify opportunities to upsell additional services or products to customers, maximizing revenue potential.

- Strive to exceed customer expectations by delivering exceptional service experiences and resolving any customer concerns or issues promptly.

- Maintain truck inventory of parts and restock truck to minimum stock levels

- Be able to remove and reset a toilet and a p-trap

- Operate equipment in a safe manner

- Wear all applicable Personal Protective Equipment (PPE)

- Communicate professionally and respectfully with customers, office staff, and co-workers

- Participation in required staff meetings and training

Requirements:

- 2 or more years of sewer and drain cleaning, replacement, and sales experience

- Experience operating a sewer camera

- Service Titan experience a plus!

- Working knowledge of septic systems, sewer and drain systems, and underground piping

- Repairing underground drains and sewers using conventional excavation methods or experience using trenchless pipe replacement equipment would be a plus

- Personable and professional

- High integrity and strong communication skills

## Skills

### Required
- drain cleaning
- sewer camera operation
- Service Titan
- septic systems
- sewer and drain systems
- underground piping

### Nice to have
- trenchless pipe replacement equipment

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sila/5ba81379-8bb6-4f99-b328-68951a38ff63?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)