# Capital Markets Client Services Representative

**Company**: S&P Global
**Location**: Mexico City, MX
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Mexico-City-MX/Client-Services-Associate_331875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_11cd5774-5b7

## Description

Join the Capital Markets Client Services team at S&P Global, where you will help clients resolve issues, interpret data, and navigate the Capital IQ and Capital IQ Pro platforms.

Following 1-2 months of training and mentorship, you will support clients via phone, web chats, and emails. You will receive deep-dive training on S&P's data, present group projects, learn about customer segments, and gain exposure to additional S&P Global platforms.

**Responsibilities and Impact:**

- Support clients over the phone, via web chats, and emails

- Interpret S&P's data and help clients navigate Capital IQ and Capital IQ Pro platforms

- Present group projects and learn about customer segments

- Gain exposure to additional S&P Global platforms

- Complete required certification exams and a rigorous evaluation process

**What We’re Looking For:**

- Bachelor's degree in finance, accounting, economics, or business

- Excellent written and verbal communication skills in English; other languages (e.g., German, French, Portuguese, Italian) are a plus

- Ability to join a class of new hires in January 2027

- Flexible working hours: 7 am to 4 pm, 8 am to 5 pm, 9 am to 6 pm

- Occasional weekend coverage (Saturday or Sunday)

- Positive, flexible, and proactive attitude with a “can-do” approach

- Strong collaboration and relationship management skills

- Strong communication and customer service skills

**What’s in it for you:**

- Build a career with a rapidly growing, global company

- Assist market leaders and decision-makers across the Financial Services industry

- Grow and improve skills by supporting enterprise-level products and new technologies

- Work in a hybrid model with two days required in the office

- Thrive in a corporate culture focused on integrity, partnership, diversity, equity, and inclusion

- Flexible work: 2 days per week at the office and 3 days WFH

**Benefits:**

- Health & Wellness: healthcare coverage

- Flexible Downtime: generous time off

- Continuous Learning: access to resources for growth and learning

- Invest in Your Future: competitive pay, retirement planning, and financial wellness programs

- Family Friendly Perks: benefits for partners and families

- Beyond the Basics: retail discounts and referral incentive awards

## Skills

### Required
- finance
- accounting
- economics
- business
- English
- communication
- customer service

### Nice to have
- German
- French
- Portuguese
- Italian
- relationship management
- teamwork

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Mexico-City-MX/Client-Services-Associate_331875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
