# Lifecycle Marketing Manager **Company**: Chime **Location**: San Francisco, CA **Work arrangement**: hybrid **Experience**: mid **Job type**: full-time **Salary**: $104,000-$144,000 USD **Category**: Marketing **Industry**: Finance **Apply**: https://job-boards.greenhouse.io/chime/jobs/8892857002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_11becdc3-c96 ## Description We're hiring a Lifecycle Marketing Manager to join our Lifecycle & CRM Marketing team. In this role, you'll build and optimize campaigns that engage, retain, and grow Chime members across their lifecycle , from acquisition through long-term retention , with a focus on member experience, revenue, and LTV. This is a role for a hands-on marketer who thinks beyond the send. You'll work across email, push, in-app, and SMS, building campaigns grounded in member behavior and lifecycle signals. You'll partner with data, analytics, and cross-functional teams on segmentation, experimentation, and personalization , and you bring genuine enthusiasm for how AI tools are changing what's possible in lifecycle marketing. **Responsibilities** - Build and manage lifecycle campaigns across email, push, in-app, and SMS , from brief through launch and measurement - Think in journeys, not just individual sends , you'll map member flows based on what they do, where they are in their lifecycle, and what they need next - Develop audience segments that go beyond demographics and reflect where members actually are in their relationship with Chime - Run experiments and come back with a clear point of view on what worked, what didn't, and what to do next - Work closely with data and analytics partners to understand campaign performance and what member behavior is telling us - Use AI tools in your day-to-day , for drafting, content variation, personalization logic, or finding efficiencies - Respect and apply channel best practices and consider channel health in building your strategy and programming: deliverability, frequency, compliance, and the overall member experience - Collaborate and build strong cross-functional relationships with creative, product, and other stakeholders to align on goals and get campaigns out the door **Requirements** - 2–4 years in lifecycle, CRM, or retention marketing with real campaign execution experience across at least one channel (email, push, in-app, or SMS) - Hands-on experience with a marketing automation or CRM platform , Braze, Iterable, Klaviyo, or something similar - Detail-oriented: quality of output is important to you and you understand how it affects the member experience - Comfortable with data , you can read a dashboard, pull your own numbers, and figure out what the story is - You use AI tools and have real enthusiasm for them; you've formed opinions from experimenting, not just reading about it - Strong instincts about what makes a good (or bad) member experience, and you speak up about it - Clear written and verbal communication , you can translate strategy into execution and results into a coherent point of view - You move fast, you're curious, and you pick things up quickly **What we offer** - $104,000-$144,000 USD base salary - Bonus(es), competitive equity, and benefits - In-office work policy: four days a week in the office and Fridays from home for those near one of our offices - Comprehensive health, financial, and wellbeing benefits - Generous vacation policy and company-wide paid days off - 1% of your time off to support local community organizations of your choice - Annual wellness stipend to use towards eligible wellness related expenses - Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents - Access to family planning reimbursement ## Skills ### Required - lifecycle marketing - CRM marketing - marketing automation - data analysis - AI tools --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/chime/jobs/8892857002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)