# General Manager (Sur La Table)

**Company**: Sur La Table
**Location**: McLean, VA
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: USD 85,000-95,000 per-year-salary
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.lever.co/cscgeneration-2/db47a589-a5d3-4f2d-9efd-d26b8ae0aa93?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_11a92aee-6dd

## Description

As a General Manager at Sur La Table, you play a key role in the success of the store by leading high-performing retail and culinary teams that inspire customers throughout every stage of their culinary experience.

Key Responsibilities:

- Leadership & Team Development: Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail. Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.

- Customer Experience & Brand Representation: Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.

- Sales & Business Performance: Develop and implement strategies to exceed sales and financial goals across culinary and retail operations. Monitor and analyze key performance metrics daily to identify opportunities and optimize store performance.

- Operations & Compliance: Oversee daily store operations, ensuring compliance with company policies and procedures. Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.

Physical Requirements:

- Ability to communicate verbally and work cooperatively with associates and customers.

- Ability to remain standing for up to 5 hours at a time.

- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.

Qualifications & Experience:

- 3+ years of retail management experience, preferably in a specialty or culinary retail environment.

- Current Food Manager Certification, or ability to acquire certification as needed.

- Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.

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## Skills

### Required
- retail management
- team leadership
- customer service
- inventory management
- Food Manager Certification

### Nice to have
- Microsoft Office
- retail management systems

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/db47a589-a5d3-4f2d-9efd-d26b8ae0aa93?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)