# Senior SMB Customer Account Executive (East)

**Company**: Okta
**Location**: Chicago, Illinois
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $136,000-$204,000 USD
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/okta/jobs/8385863?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/senior-smb-customer-account-executive-east-116cc0c3-dec/

## Description

Okta is looking for a Senior SMB Customer Account Executive to focus on growing its current customer base.

The SMB Sales Team at Okta manages the sales process for smaller business customers, representing Okta in a professional manner to develop and win new clients and current customers.

As a Customer Account Executive, you will:

- Develop and maintain strong relationships with existing customers to understand their evolving needs and business challenges

- Develop and execute against an assigned quota and territory plan for the current customer base by closing upsell, cross-sell, and connected renewal opportunities

- Collaborate with product and technical teams to customise solutions that meet customer requirements

- Demonstrate the value of additional software features or services to customers through presentations

- Facilitate customer onboarding to new products sold and process sales orders

- Monitor customer satisfaction and address any concerns or issues promptly

- Report on sales achievement and forecasts

- Collaborate with the New Business Team to ensure customer success

To succeed in this role, you will need:

- 1+ year of experience in B2B closing sales or 18+ months of experience in a Sales Development role

- A proven track record of success selling to small to medium-sized businesses

- Strong verbal and written communication skills

- Experience building relationships with existing customers to push for add-on or incremental business

- Experience developing account strategies with existing customers

- Familiarity with a sales framework such as MEDDICC, Challenger or Sandler

- An understanding of selling in partnership with the channel ecosystem

- Demonstrated experience in collaborating effectively within the GTM ecosystem

- Location near an Okta office hub or in the region

- Ability to travel to customers, events, and team offsites

Preferred experience includes:

- Prior experience managing a territory-based quota

- Demonstrated sales experience with SaaS/Cloud products/services

- Involvement with IT/Security sales

- Confident presentation skills with the ability to run demos to C-level executives

- BS/BA degree

The annual base salary range for this position is between $136,000-$204,000 USD.

Okta offers equity, bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave.

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## Skills

### Required
- B2B sales
- sales development
- MEDDICC
- Challenger
- Sandler
- SaaS
- Cloud products

### Nice to have
- territory management
- IT/Security sales
- presentation skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/okta/jobs/8385863?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)