# Account Manager

**Company**: IQVIA
**Location**: New Providence, New Jersey
**Experience**: senior
**Job type**: full-time
**Salary**: $92,300.00 - $230,900.00
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/New-Providence-New-Jersey-United-States-of-America/Account-Mgr_R1552644?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/account-manager-1156f545-93b/

## Description

Manage identified customer accounts day to day, forming strong relationships with core client contacts. Grow accounts by working with Associate Director / Director to identify customer needs and developing and presenting strategic solutions to address these.

**Essential Functions**

- Manage day to day relationships with core client contacts, including external pharmaceutical clients and internal IQVIA Business Units.

- Define account and project strategy, with support from Associate Director / Director, to ensure alignment with strategic objectives.

- Deliver relevant value propositions by articulating the services delivered by the Practice Area.

- Generate business growth through strong account delivery and day to day customer relationships.

- Identify customer needs and work with Associate Director / Director to quantify and address with strategic solutions.

- Proactively identify new business opportunities outside of existing account work.

- Take responsibility for new business target for allocated accounts with support from AD / Director.

- Participate in proposal and pitch development and presentation, with support from AD / Director.

- Ensure clear scope of work to the Project Management for successful delivery of the project to the Customers Brief, timelines and budget.

- Work with project management and budgeting teams to ensure effective scoping and budgeting of projects.

- Identify project change notices/change order opportunities.

- Liaise with project management team to ensure accurate tracking of project budgets.

- Communicate with customer around budgets, project change notices and reconciliations.

- Manage day to day allocated customer accounts, act as core customer point of contact and ensuring a positive customer experience and client satisfaction with IQVIA partnership.

- Lead collaborations with other team members to ensure quality, on time and cost-effective delivery of outputs.

- Grow revenue on allocated accounts.

- Identify new business opportunities and participate in development of IQVIA responses.

**Qualifications**

- Bachelor's Degree

- 7 years relevant experience within the pharmaceutical industry or agency environment

- Or equivalent combination of education, training and experience

- Sound understanding of biopharmaceutical lifecycle strategy as it pertains to allocated Practice Area(s), and Practice Area services and solutions

- Sound communication, presentation and interpersonal skills

- Strong computer literacy, organizational, communication, and problem-solving skills

- Demonstrated ability to work effectively through others in a global environment to deliver results

- Good leadership skills in a matrix environment and able to guide and mentor junior staff

- Sound understanding of business strategy

- Excellent customer service skills

- Sound judgment and decision making skills

- Ability to establish and maintain effective working relationships with coworkers, managers and clients

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## Skills

### Required
- biopharmaceutical lifecycle strategy
- communication
- presentation
- interpersonal skills
- computer literacy
- organizational
- problem-solving skills
- leadership skills
- business strategy
- customer service skills

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Source: [Apply at iqvia.wd1.myworkdayjobs.com](https://iqvia.wd1.myworkdayjobs.com/en-US/IQVIA/job/New-Providence-New-Jersey-United-States-of-America/Account-Mgr_R1552644?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)