# Staff Platform Manager, Payments Risk

**Company**: Airbnb
**Location**: United States
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: $200,000-$240,000 USD
**Category**: Finance
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q63327

**Apply**: https://job-boards.greenhouse.io/airbnb/jobs/8003786?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1144ed3a-d46

## Description

### Job Summary

You will join Airbnb's Payments Risk and Compliance domain as a Staff Platform Manager, Payments Risk. This role is central to protecting trust for guests, hosts, and the platform.

### Responsibilities

- Own and evolve the product roadmap for dispute lifecycle management spanning chargeback ingestion, representment decisioning, and pre-arbitration.

- Partner with Engineering, Data Science, Analytics, and operations to sharpen dispute decisioning models, build product improvements and optimizations by processor, reason code, and product vertical.

- Drive the design and rollout of proactive dispute prevention capabilities including on-trip signal detection and early guest outreach.

- Build scalable disputes infrastructure for new payment methods and product verticals.

- Collaborate with the Enforcements and Transaction Risk team to design and implement first-party misuse detection and enforcement programs.

### Requirements

- 10+ years building payments, Payments Risk, or risk-related products in a product management role within global technology or financial services companies.

- Prior experience working with Payments Risk, including Dispute lifecycle management.

- A subject matter expert on payments risk with a proven track record of launching and scaling detection, fraud prevention, and dispute resolution products.

- Experience leading complex projects, leveraging ML, operations, and signals from external vendors.

- Technical chops with experience as an engineer, data scientist, analyst, or operations.

- Experience integrating Gen AI as a solution and delivering business value.

### What We Offer

- The base pay range is $200,000-$240,000 USD.

- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

### Location

- This position is US - Remote Eligible. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington.

## Skills

### Required
- Payments Risk
- Dispute lifecycle management
- Product management
- Machine learning
- Data science
- Analytics

### Nice to have
- Fintech
- Gen AI
- Engineering

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/airbnb/jobs/8003786?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)