# Caseworker **Company**: International Rescue Committee (IRC) **Location**: Louisville, KY **Work arrangement**: hybrid **Experience**: mid **Job type**: full-time **Salary**: $21 - $23 **Category**: Social Care **Industry**: Non-Profit **Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Louisville-KY-USA/PIR-Caseworker_JR00005378?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_1104494b-a8e ## Description The Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. **Major Responsibilities:** - Coordinate timely pre- and post-arrival services to ensure each client has essentials such as airport pick up upon arrival, initial and permanent housing, food, medical care, access to transportation, and is oriented to their new environment. - Conduct intake services with clients to assess needs and develop individualized self-sufficiency plans and SMART goals in partnership with each client. - Provide services that are relevant to the client’s goals, including the distribution of direct financial assistance, applications for public benefits, referrals to medical and mental health services, and housing. - Assess and monitor client progress to support their attainment of established goals, address challenges, and to ensure that available resources are utilized. - Detail each client interaction in accordance with program requirements and input client information in ETO and assist with tracking and reporting as needed. - Collaborate effectively with coworkers and partner organizations and build and maintain relationships with area service providers for the benefit of clients. - Use personal, insured vehicle and/or public transportation to travel and transport clients and materials as needed throughout the service delivery area. - May train and lead the activities of volunteers and interns. - Other duties as assigned. **Job Requirements:** - Bachelor’s degree in social work or related field of study preferred. - Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred. - Experience working with refugee and/or immigrant populations strongly preferred. **Demonstrated Skills & Competencies:** - Ability to learn to navigate or familiarity with database systems such as IRIS and Efforts to Outcomes (ETO). - Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Attention to detail and accuracy in work product. - Fluency in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Dari, Farsi, and/or Pashto. - Proficiency in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes. - Valid driver’s license and access to a personal, insured vehicle. **Working Environment:** - A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. - May require occasional weekend and/or evening work. **Compensation:** - ($21 - $23) per hour. **Benefits:** - IRC offers a comprehensive and competitive benefits package, including 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families. ## Skills ### Required - case management - trauma-informed care - database management - Microsoft Office - problem-solving - communication - relationship building ### Nice to have - Dari - Farsi - Pashto - refugee support - immigrant support --- Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Louisville-KY-USA/PIR-Caseworker_JR00005378?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)