# Centralized Intake Associate - Property (2nd shift)

**Company**: Sedgwick
**Location**: Telecommuter, TX
**Job type**: part-time
**Category**: Customer Service
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-TX/Centralized-Intake-Associate---Property--2nd-shift-_R80465?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/centralized-intake-associate-property-2nd-shift-10e45be2-dd6/

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

As a Centralized Intake Associate - Property (2nd shift), your primary purpose will be to accurately set up claims in the claims management system by collecting, verifying, and adding essential information received via email or verbal communication. This role serves as a vital link between the client and Sedgwick, ensuring timely and accurate claim initiation, which lays the foundation for excellent service delivery.

**Essential Functions and Responsibilities:**

- Review incoming emails to identify and gather necessary claim details.

- Input claim information into the system according to organisational protocols.

- Verify the completeness and accuracy of submitted documents.

- Assign claims using provided tools, including the 'All Clients List' and specialised spreadsheets to identify the appropriate client, apply special instructions, and determine claim-specific coding requirements such as office code.

- Collaborate with relevant parties to gather necessary claim information and ensure accurate setup.

- Maintain quality by accurately following client-specific set-up instructions and ensuring all required data is correctly entered. This includes verifying client information in CTABS and ensuring acknowledgements are sent to the appropriate parties.

- Document meeting minutes as needed to ensure accurate record-keeping and follow-up.

**Additional Functions and Responsibilities:**

- Perform other duties as assigned.

**Qualifications:**

- High School Diploma or GED required.

- Two (2) years of related experience or equivalent combination of education and experience required.

- Strong oral and written communication skills.

- PC literate, including Microsoft Office products.

- Analytical and interpretive skills.

- Good organisational skills.

- Ability to create and complete comprehensive, accurate and constructive written reports.

- Ability to work in a team environment.

- Ability to meet or exceed Performance Competencies.

**Work Environment:**

- When applicable and appropriate, consideration will be given to reasonable accommodations.

- Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

- Physical: Computer keyboarding, travel as required.

- Auditory/Visual: Hearing, vision and talking.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Microsoft Office
- analytical skills
- organisational skills
- written communication
- oral communication

---

Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Telecommuter-TX/Centralized-Intake-Associate---Property--2nd-shift-_R80465?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)