# Software Development Engineer **Company**: Visa **Location**: Austin, TX **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Engineering **Industry**: Technology **Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Austin-TX/Senior-Software-Engineer--Product-Reliability-Engineering_REF089234W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_10975479-6fd ## Description As a Software Development Engineer on the Product Reliability Engineering (PRE) team at Visa, you will build, automate, and evolve the infrastructure that facilitates transactions across 200+ countries. You will write Python, build agentic AI tools, manage data platforms, and contribute to the distributed systems that process billions of real-time transactions. **Build Automation That Scales** - Design, develop, and deploy end-to-end automation for deployment pipelines, infrastructure provisioning, platform operations, and release orchestration across complex production environments. - Write clean, production-grade Python (and Go or Bash where it counts) to eliminate toil, reduce operational risk, and improve the reliability and scalability of critical engineering workflows. - Design and implement reusable frameworks for release scheduling, validation, rollback, reporting, and configuration management that support the software delivery lifecycle. - Drive automation initiatives that improve engineering efficiency, standardization, and operational excellence across teams. **Manage & Evolve Data Platforms** - Design, build, operate, and continuously improve relational database platforms supporting critical payment systems and high-volume transaction processing. - Contribute to architecture decisions, platform enhancements, and engineering solutions that improve scalability, resiliency, and performance. - Lead database health and lifecycle operations including upgrades, patching, backup and recovery strategies, and platform modernization efforts. - Analyze and optimize database performance through index tuning, execution plan analysis, replication monitoring, and capacity management. - Develop automation for database operations, configuration management, and schema deployments using tools such as Ansible, Liquibase, and CI/CD pipelines. - Build proactive monitoring, observability, and reporting solutions that identify reliability risks before they impact production services. **Ship Agentic AI & ML-Powered Tools** - Design and build GenAI-powered engineering solutions that automate deployment orchestration, operational workflows, release governance, and platform management. - Integrate LLM-driven capabilities into observability, incident response, troubleshooting, and developer productivity workflows to improve operational effectiveness. - Evaluate and implement emerging AI, automation, and machine learning technologies that improve reliability, efficiency, and engineering velocity. - Contribute to agentic automation strategies that help evolve PRE into an increasingly intelligent and autonomous engineering organization. **Own Observability & Platform Health** - Design and build dashboards, alerts, telemetry pipelines, and health indicators using tools such as Prometheus, Grafana, Splunk, or ELK to provide visibility across globally distributed systems. - Analyze platform performance, reliability, utilization, and availability data to identify trends and implement long-term improvements. - Lead troubleshooting efforts across infrastructure, applications, databases, and platform services, performing root cause analysis and driving durable corrective actions. - Design and implement self-healing, automated remediation, and auto-scaling capabilities that improve system resilience and reduce operational overhead. **Engineer for Reliability & Security** - Design and implement highly available, scalable infrastructure solutions that support business-critical payment systems operating at global scale. - Ensure platforms and services meet security, compliance, governance, and resiliency requirements across cloud-native and hybrid environments. - Drive vulnerability remediation, configuration hardening, patch management, and security automation efforts to improve platform security posture. - Partner with engineering teams to build reliability and security practices directly into the software development lifecycle. **Collaborate, Learn & Grow Fast** - Partner with software engineers, product managers, platform teams, and global PRE peers to design, deliver, and operate reliable engineering solutions. - Participate in architecture reviews, design discussions, code reviews, and technical planning activities, contributing engineering expertise and best practices. - Create and maintain technical documentation, runbooks, operational procedures, and engineering standards that improve team effectiveness and knowledge sharing. - Participate in on-call rotations and incident response activities, driving operational improvements and helping teams learn from production events. - Take ownership of assigned initiatives from design through implementation, deployment, and operational support while continuously seeking opportunities to improve systems and processes. ## Skills ### Required - Python - Go - Bash - JavaScript/TypeScript - Java ### Nice to have - Linux - Splunk - ClickHouse - OpenSearch - Elasticsearch - Prometheus - Thanos - Grafana - Bosun - AWS - GCP - Docker - Kubernetes --- Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/US---Austin-TX/Senior-Software-Engineer--Product-Reliability-Engineering_REF089234W-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)