# Endpoint Engineer

**Company**: Valvoline Global
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.valvolineglobal.com/job/Digital-Workplace-Engineer/1446467500/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1075fd5c-f08

## Description

We are seeking an experienced Endpoint Engineer to join our team. As an Endpoint Engineer, you will be responsible for configuring, deploying, monitoring, troubleshooting, and maintaining Windows, macOS, iOS/iPadOS, and Android endpoints in corporate-owned and BYOD scenarios.

**Responsibilities:**

### Endpoint Engineering & Administration (25%)

- Configure, deploy, monitor, troubleshoot, and maintain Windows, macOS, iOS/iPadOS, and Android endpoints

- Implement approved configuration profiles, compliance policies, application assignments, enrollment methods, device actions, and lifecycle processes

- Investigate device-health, enrollment, configuration, and policy issues and complete remediation or escalation

### Patching, Compliance & Vulnerability Remediation (20%)

- Execute operating system, application, driver, and firmware patching activities

- Monitor endpoint compliance, configuration health, vulnerability findings, encryption status, and policy drift

- Perform approved remediation actions and escalate recurring or high-risk conditions

### Application Packaging & Delivery (20%)

- Own the delivery and maintenance of assigned application packages

- Create, test, document, deploy, and maintain Windows, macOS, and mobile application packages

- Investigate deployment failures and improve packaging quality, reliability, and supportability

### Automation & Continuous Improvement (15%)

- Develop and maintain PowerShell scripts, Microsoft Graph integrations, workflow automations, dashboards, or AI-assisted operational capabilities

- Improve runbooks, knowledge articles, engineering documentation, monitoring, and repeatable support procedures

- Identify recurring work and failure patterns and recommend practical engineering improvements

### Incident, Problem & Change Support (10%)

- Troubleshoot endpoint incidents and requests, collect and interpret diagnostics, maintain accurate ticket updates, and resolve or escalate issues

- Support P1/P2 incident response when assigned and contribute to root-cause analysis, problem management, and corrective-action activities

- Prepare and execute endpoint changes in accordance with established testing, change-control, communication, and rollback requirements

### Engineering Collaboration & Development (10%)

- Work with the Lead Digital Workplace Engineer and peer engineers to execute platform roadmaps, modernization initiatives, service improvements, and technical standards

- Partner with Digital Workplace Operations, the Global Service Desk, Cyber Security, Identity and Access Management, Infrastructure, Service Management, regional support teams, and vendors

- Build technical depth across endpoint platforms and progressively take greater ownership of assigned technologies and engineering outcomes

**Requirements:**

- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field

- Minimum 5 years of progressive experience in endpoint engineering, endpoint administration, enterprise mobility, digital workplace engineering, systems administration, or a related infrastructure discipline

- Hands-on experience administering Microsoft Intune, Windows endpoint management, software deployment, device compliance, and endpoint lifecycle management in an enterprise environment

- Experience supporting Windows, macOS, iOS/iPadOS, and Android devices in corporate-owned and BYOD environments

**Preferred Qualifications:**

- Experience administering Microsoft Intune in a medium-to-large enterprise environment

- Experience with application packaging and deployment engineering, including detection logic, requirements, dependencies, supersedence, rollback, and software lifecycle management

- Experience with PowerShell, Microsoft Graph, workflow automation, low-code platforms, or AI-assisted operational tools

**Certifications:**

- Microsoft 365 Certified: Endpoint Administrator Associate preferred

- Microsoft Applied Skills or role-based training in Microsoft Intune desirable

- Apple Certified IT Professional or comparable Apple platform certification preferred

**Competencies:**

- Service Management & Operational Discipline

- Collaboration & Communication

## Skills

### Required
- Microsoft Intune
- Windows
- macOS
- iOS/iPadOS
- Android
- PowerShell
- Microsoft Graph

### Nice to have
- application packaging
- workflow automation
- AI-assisted operations
- endpoint security

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Source: [Apply at jobs.valvolineglobal.com](https://jobs.valvolineglobal.com/job/Digital-Workplace-Engineer/1446467500/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)