# FinCrime Operations Team Lead - AML Investigations

**Company**: Wise
**Location**: Kuala Lumpur
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://jobs.smartrecruiters.com/Wise/744000155170898-fincrime-operations-team-lead-aml-investigations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1061c38a-f78

## Description

We’re looking for an AML Investigations Team Lead to join our team in KL. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and through that keep Wise compliant.

You will help us build a team in Kuala Lumpur and get to join a larger team distributed in 5 different offices around the world. The AML Investigation Team Lead is a people lead with a mindset that allows them to lead and support team members and build effective operational processes.

Responsibilities:

- Have strong ownership of operational management and people leading or specific functions within the AML investigations domain

- Develop effective operational processes, task allocation, training, and performance management to deliver regulatory obligations, risk management, quality assurance, and great customer experience with a tightly managed cost base

- Develop and maintain documentation of processes and projects within their area

- Measure and work towards improving team KPIs and meeting SLAs

- Build, lead, and develop an AML operational team with a strong sense of community

- Work with other leads, product teams, and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation, or improve operational efficiencies

Qualifications:

- Eligible to work in Kuala Lumpur

- Previous team lead experience or AML investigations experience

- Excellent written and spoken English

- Good understanding of and ability to analyse and move team’s metrics

- Proven track record of taking ownership and responsibilities

- Great communication and presentation skills

## Skills

### Required
- English
- team leadership
- AML investigations
- operational process development
- performance management

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000155170898-fincrime-operations-team-lead-aml-investigations?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)