# Head of Brand & Experience

**Company**: Michigan Central
**Location**: Detroit
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Category**: General Management
**Industry**: Motorsport

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/63041?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_10591cb4-99f

## Description

Backed by Ford Motor Company, Michigan Central is a 30-acre innovation district in Detroit where people come together to build ideas that move the world forward. Now entering its next phase of growth, Michigan Central is seeking a Chief Brand Officer to build and scale a globally recognised brand and shape how Michigan Central shows up in the world. The Chief Brand Officer has the opportunity to drive something new and unique at a place defining an entirely new model for innovation – and at the same time, leave a lasting mark on Detroit, a city increasingly taking the national spotlight at a pivotal moment in its evolution. You'll be a key member of the executive team reporting to the CEO, leading the strategy, creative, and execution of communications, content, marketing, and brand experience.

## Leadership + Strategy

Lead/oversee the full Brand Team and four key functions:

- Comms: narrative, storytelling, PR

- Content: how our comms and marketing come to life creatively and visually

- Marketing: social, CRM, web, and other efficient channels and tactics

- Brand experience: public programming, innovation events, onsite activation, retail

Translate enterprise priorities into an actionable brand strategy driven by core objectives/KPIs

Build a performance-driven system with clear KPIs tied to growth, engagement, and revenue impact and drive data-driven optimisation

Ensure integration and alignment between the Brand team and business lines (innovation, network, district/redevelopment, nonprofit, events)

Lead Brand Team annual planning and quarterly reviews; play an integral role in senior leadership decisions and forums; provide board-level materials to key internal stakeholders

Oversee Brand team resourcing, budget planning, and prioritisation (full-time team members and efficient use of external resources)

## Brand

Scale a fundamentally differentiated Michigan Central brand to key audiences. This includes internal and external launch and consistency of positioning, brand architecture, and design

Embed growth into every aspect of the brand

Ensure brand alignment across decisions and tactics

Help shape the 2026 narrative into a compelling, unified story and ensure the Comms team dimensionalises the narrative to multiple audiences, formats, lengths, and settings

Ensure creative, robust communications and content plans, tactics, and delivery

## Marketing

Develop and oversee a marketing strategy that drives growth with target audiences:

- High-growth startups

- Global corporates and industry leaders

- Investors and venture capital

- Talent and next-generation workforce

Drive launch of the new Nomad at Michigan Central hotel. Define the role of the hotel as a signature expression of Michigan Central’s brand and innovation platform; ensure brand, programming, and guest experience are fully integrated; play a key partnership and integration role with the Nomad team

## Brand Experience, Programming & Retail

Integrate public programming, innovation events, onsite activation, and retail into a high-impact visitor experience and key value and marketing driver

Shape and launch signature moments that drive global attention (e.g. signature flagship annual thought leadership event, e.g. “Live from Michigan Central” series that utilises Roosevelt Park as the destination, the Station as the backdrop, and the hotel and indoor events spaces as attractive VIP experiences)

Play a leadership role in the Station ground floor activation plan

## Management

Build a high-performing, collaborative, and accountable team culture; ensure high-impact strategy, creative, and execution

Lead OKR development, alignment, and performance management across the Brand team, with direct management of direct reports and oversight of skip level reports

Manage ongoing prioritisation for the team and guidance, review and approval of the team’s work, output, and tactics

Establish clear operating and communication rhythms, meetings, and project management systems, including team business reviews and cross-functional forums

## Skills

### Required
- brand management
- communications
- marketing
- events
- team management
- leadership
- strategy
- execution
- brand experience
- public programming
- innovation events
- onsite activation
- retail

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