# Ocean Operations Associate

**Company**: Flexport
**Location**: Bangkok, Thailand
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8009241?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1036e403-ff7

## Description

The Ocean Operations Associate plays a critical role in Flexport's mission to make global trade easy for everyone.

You will:

- Help build an operational performance framework, processes, and tools to measure Ocean Partner performance across the Thailand market.

- Use Flexport allocation tools to actively route cargo to ocean carrier contracts with optimal cost, transit time, and allocation availability.

- Drive performance management of Flexport's freight forwarding, customs partners, and Ocean carriers using global performance metrics, targets, dashboards, and reporting.

- Be a trusted advisor and coach to partners, identifying gaps and developing solutions focused on process standardisation.

- Identify partner training needs and design and execute training programs to drive operational quality.

- Define and refine operational performance and product adoption metrics aligned with Flexport Account Management, Global Operations, Operational Excellence, and Partners.

- Prepare presentations and analysis for monthly and quarterly partner review processes.

- Create enablement resources to ensure internal teams can easily ship in and out of managed territories.

You should have:

- A BA/BS degree with 3+ years of professional logistics or supply chain experience.

- Experience in Ocean Export Operations (TPEB), specifically shipments from East Asia to USA and Canada.

- Excellent communication, interpersonal, and organisational skills.

- Strong commercial and business acumen, with the ability to bring a deeper level of analysis, insights, and inform strategy.

- Strategic vision and ground-floor execution capabilities.

- Prior experience managing programs and initiatives from end to end.

- Ability to identify win-win commercial and operational opportunities.

- Ability to create data-driven insights that inform decisions and process improvements.

- Strong ability to build relationships globally, managing different stakeholders and influencing others.

- Analytical skills and next-level attention to detail, while maintaining a macro perspective.

- Courage to challenge the status quo when necessary.

- A 'compliance first' attitude.

## Skills

### Required
- logistics
- supply chain
- ocean export operations
- performance management
- data analysis
- communication
- interpersonal skills
- organisational skills
- commercial acumen
- strategic vision

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8009241?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)