# Customer Director (Safety)

**Company**: Faculty
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full-time
**Category**: Consulting
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/faculty/db578647-3ae2-4190-b337-1ed6ba323120?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_1008d494-1dc

## Description

As a Customer Director at Faculty, you will serve as a trusted partner and strategic lead for the largest technology and lab clients, advancing the frontier of safe, trustworthy, and audit-ready AI systems.

You will blend deep technical credibility with delivery leadership, guiding government bodies, frontier labs, and high-impact organisations through complex AI safety, evaluation, and red-teaming challenges.

Key responsibilities include:

- Leading strategic accounts across AI frontier labs, hyperscalers, and government entities to build long-term partnerships focused on robust AI safety, evaluation, and red teaming.

- Designing transformation programmes that integrate advanced AI evaluation methodologies, auditing frameworks, and technical standards directly into mission-critical operations.

- Partnering with senior client leaders to translate complex safety, governance, and technical AI concepts into actionable strategy and impactful programmes.

- Overseeing delivery excellence across cross-functional teams of engineers, researchers, and delivery leads to ensure high-stakes projects succeed.

- Developing commercial strategies and proposals that expand our work across safety-critical domains while meeting ambitious growth goals.

- Championing thought leadership by sharing insights on AI safety frameworks, emerging risk evaluation, and industry standards with senior stakeholders.

The ideal candidate will have:

- Deep expertise in AI safety, auditing, ethics, or evaluation methodologies, developed through time in government, research labs, or tech-forward environments.

- A track record of translating complex AI and data-oriented concepts into clear strategies for technical senior leaders.

- Proven ability to build trusted, long-term relationships with senior stakeholders and navigate strategic commercial conversations with confidence.

- Experience as a collaborative leader, capable of inspiring multidisciplinary teams and bringing together technicians and delivery leads toward a shared mission.

- An entrepreneurial mindset, with the curiosity and drive to identify emerging opportunities and solve ambiguous, high-stakes challenges.

- Adaptability and outcome-driven approach, with the strategic vision needed to help partners navigate the rapidly changing AI safety landscape.

## Skills

### Required
- AI safety
- auditing
- ethics
- evaluation methodologies
- delivery leadership
- strategic account management

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/faculty/db578647-3ae2-4190-b337-1ed6ba323120?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)