# Retail Liaison Co-ordinator

**Company**: ABM UK
**Location**: Washington
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: Competitive
**Category**: Operations
**Industry**: Retail

**Apply**: https://jobs.workable.com/view/cf8VgtwVZpWHJEQaxZcKJV/retail-liaison-co-ordinator-in-washington-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0fa6acb7-3a5

## Description

We are seeking a Retail Liaison Co-ordinator to join our team at the Galleries Shopping Centre in Washington.

The Galleries Washington is home to over 120 high street and independent stores, services complemented by a wide range of F&B options, and attracts over 12 million shoppers every year.

As a Retail Liaison Co-ordinator, you will be responsible for managing relationships with all tenants and providing a strong level of communication between the centre team and stores.

Main duties and responsibilities:

- First point of contact for all tenants and mall operators

- Developing strong tenant relationships

- Monitor tenant performance and support where required

- Lead on all turnover collation, analysis, and review of available sales turnover details/data and present trends

- Report regularly on footfall figures and retailer trade

- Ensure timely and accurate internal and external reporting

Marketing responsibilities:

- Work with the Marketing team to programme and develop retailer Social Media content

- Support the Marketing team to execute marketing plans and manage on-site events

- Engage tenants in marketing activity and promote all centre activity to encourage participation

Specific management responsibilities:

- Form part of the Duty Manager Rota, including weekend and evening working where necessary

- Regularly liaise with key stakeholders to understand business requirements

- Knowledge of general business practices, including accounting, human resources, and customer service

Requirements:

- Demonstrable experience in previous customer service/retail experience in a busy, fast-paced environment

- Excellent report writing, analytical, and presentation skills

- Strong visual design, videography, photography, and storytelling/copywriting abilities

- Familiarity with social media platforms and trends, cameras, microphones, lighting equipment, and video editing tools

- Strong organisational skills with the ability to manage and prioritise a busy workload to meet deadlines

- Understanding and a genuine passion for the retail environment

- Self-motivated and proactive

- Proficient in the use of Microsoft Office, including Word, Outlook, and Excel (advanced level)

- Commercially astute

Benefits:

- 24/7 GP access for you and your immediate family

- Mental Health support and Life Event Counseling

- Get Fit Programme

- Financial and legal support

- Cycle to work scheme

- Access Perks at Work, our innovative employee app

## Skills

### Required
- customer service
- retail experience
- report writing
- analytical skills
- presentation skills
- visual design
- videography
- photography
- storytelling
- copywriting
- social media platforms
- Microsoft Office
- organisational skills

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/cf8VgtwVZpWHJEQaxZcKJV/retail-liaison-co-ordinator-in-washington-at-abm-uk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)