# GP Receptionist

**Company**: Pilgrims Way Surgery
**Location**: Dartford
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: Depending on experience
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://www.jobs.nhs.uk/candidate/jobadvert/A5072-26-0008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0f74dca1-850

## Description

We are seeking a Part-time, permanent Receptionist to join our busy and well-organised, friendly team. The role involves acting as the first point of contact for patients and visitors, delivering a high standard of customer service as well as administrative support.

This position offers the following post: Post 1 =

- Monday - 7:30am - 6:30pm

- Tuesday - 7:30am - 6:30pm

- Friday - 12:00pm -6:30pm

Please note that flexibility is essential, as there will be occasions when additional shifts are required at short notice.

**Main duties of the job** Duties may be varied from time to time under the direction of the Lead Receptionist/Practice Manager, dependent on current and evolving practice workload and staffing levels:

- Opening or closing of Practice premises

- Maintaining, monitoring and operating the Practice appointments system

- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are signposted to the appropriate Healthcare Professional or service

- Using digital tools to manage and process patient requests

- Processing and distributing incoming (and outgoing) email

- Filing and retrieving paperwork

- Processing repeat prescriptions

- Initiating contact with and responding to requests from patients, other team members and associated Healthcare Agencies and providers

- Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

**About us** We are a small but busy NHS Training Practice in Dartford with just under 9000 patients. We have 2 General Practitioners Partners, 1 salaried GP, 2 Physician Associates, 2 Practice Nurses and 2 HCAs and 8 members of staff within the Management, Secretarial, Reception and Administrative Teams.

**Person Specification** **Experience**

- Previous experience working in a NHS GP Surgery or Primary Care

- Experience with using Windows software e.g. WORD, EXCEL etc. Keyboard skills, computer literacy

- Experience in the use of the EMIS System

- Evidence of good communication skills

**Benefits**

- Competitive salary depending on experience

- Permanent contract

- Part-time, flexible working hours

## Skills

### Required
- EMIS System
- Windows software
- communication skills

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Source: [Apply at jobs.nhs.uk](https://www.jobs.nhs.uk/candidate/jobadvert/A5072-26-0008?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)