# Hunter AE

**Company**: Zendesk
**Location**: Remote, Minnesota, United States of America
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $283,000.00-$425,000.00
**Category**: Sales
**Industry**: Technology

**Apply**: https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Minnesota-United-States-of-America/Enterprise-Account-Executive_R35807?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/hunter-ae-0f2df82d-21f/

## Description

Join Zendesk as a Hunter AE, where you'll create and close durable net-new business by turning priority prospects into customers through disciplined prospecting, consultative discovery, and executive selling.

**What you'll be doing**

- Create and maintain enough qualified net-new pipeline to meet or exceed quota through targeted outbound, inbound conversion, partner routes, and disciplined territory planning.

- Lead a repeatable prospecting-to-close process: discovery, qualification, value mapping, mutual action planning, business-case development, negotiation, contracting, and close.

- Translate customer business priorities, service-operation challenges, and transformation goals into a credible Zendesk platform and AI value proposition.

- Build executive and multi-threaded alignment across business, technology, security, finance, procurement, and the economic buying committee.

- Own commercial strategy, deal progression, and negotiation within approved guardrails; protect customer value and delivery credibility.

- Orchestrate Solution Engineers, Product Specialists, Marketing, SDR/BDR partners, ecosystem partners, and leadership to improve win probability.

- Maintain accurate CRM data, pipeline health, forecast discipline, and early risk visibility; make decisions based on evidence rather than optimism.

- Document customer goals, stakeholders, use cases, commitments, and success conditions for a clean handoff; return market, competitor, and buyer insight to improve the go-to-market motion.

**What you bring to the role**

- Day one: a genuine new-business orientation, targeted prospecting discipline, and ability to create qualified demand.

- Day one: consultative discovery that uncovers business problems, urgency, stakeholders, decision criteria, and measurable outcomes before positioning product.

- Day one: executive and multi-threaded selling that earns trust with business, technical, financial, security, and procurement stakeholders.

- Day one: commercial acumen to build ROI narratives, manage deal economics, negotiate thoughtfully, and qualify out when the fit is not credible.

- Day one: CRM, forecast, and operating discipline; the ability to inspect facts, surface risk early, and maintain mutual accountability.

- Developable: deeper Zendesk platform, AI, and service-operations fluency; more advanced industry narratives, partner-led selling, and complex deal strategy.

- Differentiating: the ability to shape the customer's problem, create demand where none exists, and mobilize a buying committee without overselling.

- Scarce: repeated success closing large, complex net-new deals with executive access, competitive strategy, and strong business-case construction.

**Experience and qualifications**

- Experience range: Typically 8–12 years of related experience.

- Relevant background: demonstrated capability in complex B2B SaaS new-business selling, value-based discovery, and commercial deal ownership.

- Customer impact: demonstrated ownership of outcomes, not only activity; evidence should show decision quality, follow-through, and measurable customer or commercial impact.

- Commercial proof: evidence of prospecting discipline, quota attainment or equivalent growth results, executive engagement, and complex deal judgment.

- AI and platform fluency: ability to discuss AI, automation, service operations, and platform value credibly and know when specialist depth is required.

**AI-era expectations**

- Discuss AI, automation, CX, and platform value credibly at the business level; bring specialists when deeper technical validation is required.

- Frame AI opportunities in terms of measurable customer outcomes, operating-model change, adoption risk, security, governance, and implementation readiness.

- Use approved AI tools to improve account research, preparation, follow-through, and signal synthesis while protecting customer confidentiality and data.

- Distinguish uniquely human work,trust, judgment, negotiation, and executive alignment,from work that can be augmented or automated.

- Use market and customer insight to refine AI narratives, objection handling, and priority use cases without overstating product capability.

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## Skills

### Required
- AI
- automation
- CX
- platform value
- CRM
- forecasting
- commercial strategy
- deal progression
- negotiation

### Nice to have
- Zendesk platform
- service-operations fluency
- industry narratives
- partner-led selling
- complex deal strategy

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Source: [Apply at zendesk.wd1.myworkdayjobs.com](https://zendesk.wd1.myworkdayjobs.com/en-US/zendesk/job/Remote-Minnesota-United-States-of-America/Enterprise-Account-Executive_R35807?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)