# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Stirling, Stirlingshire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094094?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0f1193b3-d55

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Stirling, Stirlingshire. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring a smooth shopping experience.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Be flexible and willing to help wherever customers need you most, whether that's filling shelves, picking orders, serving customers, or selling products

- Use digital tools to enhance customer experience and perform tasks efficiently

- Help organise and move stock, maintain shelf tidiness, and ensure a clean and safe work environment

- Develop product knowledge to make informed recommendations to customers

**Requirements:**

- Friendly and welcoming demeanour with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Committed team player with a willingness to support colleagues and take on new challenges

- Flexibility and openness to learning and using new digital tools and technology

- Pride and ownership in your work, with attention to detail and a focus on improving customer experience

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with matching contributions and additional benefits

- Share schemes allowing purchase of Sainsbury's shares at discounted prices

- Various retail savings, including discounts on eating out, holidays, and other retailers

- Physical and mental wellbeing support, including cycle-to-work schemes, gym access, health and dental cash plans, and employee assistance programmes

## Skills

### Required
- customer service
- digital literacy
- physical stamina
- teamwork
- communication skills

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Source: [Apply at hdhe.fa.em3.oraclecloud.com](https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094094?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
