# Staff Developer Success Engineer - West

**Company**: Temporal
**Location**: United States - Remote Opportunity
**Work arrangement**: remote
**Experience**: staff
**Job type**: full-time
**Salary**: $170,000 - $215,000
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/temporaltechnologies/jobs/5076742007
**Canonical**: https://yubhub.co/jobs/job_0ed46937-df6

## Description

We're looking for a Staff Developer Success Engineer to join our team. As a frontline technical expert for our developer community, you will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions.

At Temporal, you'll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You'll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.

As a Staff Developer Success Engineer, you'll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.

Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!

As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.

Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).

You’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.

## Skills

### Required
- cloud-native infrastructure
- container orchestration
- networking
- observability
- infrastructure automation
- Terraform
- IaC
- Kubernetes
- AWS
- GCP
- Python
- Java
- Go
- Grafana
- Prometheus

### Nice to have
- security certificate management
- security implementation
- use case analysis
- Temporal design decisions
- architecture best practices
- EKS
- GKE
- OpenTracing
- Ansible
- CDK