# Patient Reimbursement Coordinator (Argentina Based)

**Company**: Syneos Health
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/ARG-Remote/Patient-Reimbursement-Coordinator--Argentina-Based-_25112866?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0e9f65b0-6ed

## Description

Syneos Health is seeking a Patient Reimbursement Coordinator to manage patient reimbursement processing and travel logistics for clinical trial projects in Argentina.

Responsibilities:

- Manage travel logistics or reimbursement processing for patients participating in assigned clinical trial projects

- Collaborate with PCS Project Managers, the Patient Concierge Services Manager, and internal teams to understand study requirements and implement patient support services

- Support setup of new projects, including mailbox creation, portal access, SharePoint folders, and preparation of study-specific documentation

- Review and validate patient enrolment information and approve patient access to designated digital platforms

- Serve as primary point of contact for patient requests, ensuring timely and compassionate responses

- Coordinate flight, train, accommodation, or ground transport bookings as required

- Review and verify patient reimbursement requests, ensuring compliance with study-specific Travel & Reimbursement Policies

- Approve, reject, or escalate reimbursement or stipend submissions as appropriate

- Communicate with patients or caregivers to confirm logistics, provide reimbursement updates, and resolve queries or concerns

- Liaise with clinical sites to provide guidance or resolve issues related to reimbursement or patient travel coordination

- Ensure timely processing of patient payments, stipends, or travel confirmations

- Manage allocation and tracking of patient payment cards when required

- Maintain accurate documentation by updating patient information, visit records, and service logs in real-time

- Assist with or complete reimbursement submissions on behalf of patients

- Contribute to ongoing service improvements by identifying operational gaps and sharing feedback

- Support financial tracking activities by providing relevant data and updates for monthly reporting

- Ensure strict patient confidentiality and compliance with Good Clinical Practice (GCP), data protection regulations, and company SOPs

- Participate in client meetings, site initiation visits, and investigator meetings when requested

- Stay current on tools, technologies, and processes related to patient travel and reimbursement coordination

- Support internal team projects and initiatives as needed

The successful candidate will have the opportunity to work with a leading life sciences services organization and contribute to the growth and improvement of the PCS function.

## Skills

### Required
- Good Clinical Practice (GCP)
- data protection regulations
- patient reimbursement coordination
- travel logistics

---

Source: [Apply at syneoshealth.wd12.myworkdayjobs.com](https://syneoshealth.wd12.myworkdayjobs.com/en-US/Syneos_Health_External_Site/job/ARG-Remote/Patient-Reimbursement-Coordinator--Argentina-Based-_25112866?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
