# Agent front desk

**Company**: AccorHotel
**Location**: Rabat, Rabat-Salé-Kénitra
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/AccorHotel/744000161096511-agent-front-desk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/agent-front-desk-0e5ce62f-4af/

## Description

We are seeking a Front Desk Agent to join our team at Fairmont La Marina Rabat Salé.

As a Front Desk Agent, you will be responsible for:

- Welcoming clients and ensuring an exceptional service experience

- Managing check-in and check-out procedures

- Handling billing and payment processes

- Providing personalized experiences for clients

- Promoting hotel services and facilities

- Assigning rooms according to client preferences

- Ensuring the smooth operation of the front desk area

- Participating in information and training sessions

- Managing cash handling and till operations

- Handling client complaints and feedback

Requirements:

- Minimum 2 years of experience in a similar role

- Bac+2 in Hospitality Management

- Strong communication and interpersonal skills

- Ability to work in a fast-paced environment

- Knowledge of Opera Cloud system is an asset

- Fluency in French and English; additional languages are a plus

We offer a dynamic and inclusive work environment where you can grow and develop your skills.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Hospitality Management
- Communication
- Interpersonal skills
- Opera Cloud
- French

### Nice to have
- Additional languages

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/AccorHotel/744000161096511-agent-front-desk?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)