# Community Engagement Professional

**Company**: Humana
**Location**: Jacksonville, FL
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Salary**: $58,700 - $70,400 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Jacksonville-FL/Community-Engagement-Professional_R-432875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0e53dedf-9a5

## Description

The Community Engagement Professional serves as a key connector between Humana and the communities it serves. This role is responsible for building strategic partnerships, supporting outreach initiatives, representing Humana in community settings, and utilizing data-driven strategies to improve member engagement and community impact.

Responsibilities:

- Build and maintain relationships with community-based organisations, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes

- Represent Humana at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums

- Identify opportunities for collaboration that align with organisational priorities, health outcome goals, and population health strategies

- Serve as liaison between internal teams and external partners to address community needs and improve access to services

- Support outreach strategies that increase brand awareness and member retention

- Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities

- Monitor community trends, disparities, and emerging needs to inform outreach priorities and organisational strategy

- Create and manage a portfolio of partnerships, critical to ensuring a referral pathway for Humana members

- Manage budgeted funds and resources effectively, using independent judgement to maximise impact

- Accurately document outreach activities, events, referrals, and partnership engagement in QuickBase or other tracking systems

- Maintain accurate data entry to ensure integrity of records and reporting

- Regular travel throughout assigned region for events, presentations, coalition meetings, and community outreach activities

- Maintain working knowledge of plan benefits and Medicaid landscape

- Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations

- Reside in the same region where they are assigned to work

Requirements:

- Bachelor's Degree

- 1+ year experience in corporate social responsibility, community outreach, education, and/or non-profits

- 1+ year of experience in supporting Medicaid health plans and/or underserved populations

- Familiarity with Florida geography and culture, particularly Northeast Florida

- Must reside in Duval, Clay, Nassau, Baker or St. Johns County

Preferred Qualifications:

- Bachelor's degree in related field and 2+ years of experience working in a community serving organisation, healthcare or government program serving Medicaid beneficiaries, or vulnerable populations

- Proficient in administration and data management systems

- Knowledge of and ability to navigate community resources

- Strong knowledge of community-based and faith-based organisation operating structures, social determinates of health and health equity

- Highly confident in public setting, with strong presentation skills

- Understanding of marketing, social media and public relations and its connection to a field-based role

- Event, project and/or program management experience

Benefits:

- Medical, dental and vision benefits

- 401(k) retirement savings plan

- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)

- Short-term and long-term disability

- Life insurance

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## Skills

### Required
- public health
- community outreach
- relationship management
- data analysis
- QuickBase

### Nice to have
- administration
- data management
- community resources
- social determinates of health
- health equity
- marketing
- social media
- public relations
- event management

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Jacksonville-FL/Community-Engagement-Professional_R-432875?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)