# Operation Solutions Engineer - SLED

**Company**: Cisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $209,100.00 to $275,100.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Chicago-Illinois-US/Operation-Solutions-Engineer---SLED_2020948?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0e3fb43c-dc0

## Description

As a Solutions Engineer in the SLED – North Star Operation at Cisco, you will be a pre-sales field technical customer-facing engineer influencing strategic and innovative parts of the business across a 14-state geography.

You will spend 50-75% of your time with customers and collaborating with Account Teams, Connected Teams, Partners, and Product Teams.

**Your Impact**

- Be a technical, trusted advisor to SLED Account Teams and Customers.

- Bring thought leadership and deep technical knowledge across Cisco's solutions and architectures.

- Participate and lead high-impact customer engagements through various events.

- Champion a culture of learning, coaching, and technical excellence.

- Develop executive relationships and champion strategic technical strategies.

- Actively participate in advisory boards and tiger teams to represent USPS/SLED customer feedback and needs.

- Help create and drive campaigns and initiatives for the operation based on business needs and growth.

- Invest in your personal development, such as certifications, self-study, and executive coaching.

**Product Team Engagement and Field Influence**

- Participate in innovation pilots and early field trials.

- Provide feedback loops from the field into development.

**Measure Impact**

- Business growth balanced across the portfolio.

- Pipeline Growth.

- Uncover and drive modernization opportunities.

- Competitive takeouts.

- Franchise wins.

- Trusted Executive Leadership relationships in strategic accounts.

**Minimum Qualifications**

- 10+ years of industry experience, significant experience as a pre-sales solutions engineer.

- Deep knowledge across Cisco's Route/Switch and Security portfolio, as well as competitive offerings.

- Proven track record leading strategic multi-architecture sales cycles, competitive takeouts, franchise wins, and driving innovation.

- CCNP or similar competitive certification.

**Preferred Qualifications**

- Strong preference given to candidates with CCIE or equivalent expert-level competitive certification.

- Market expertise in relevant verticals – State/Local Government, Education, and Healthcare.

- 'Serve' mindset.

- Ability to travel 50-75% of the time.

**Benefits**

- Medical, dental, and vision insurance.

- 401(k) plan with a Cisco matching contribution.

- Paid parental leave.

- Short and long-term disability coverage.

- Basic life insurance.

- Paid time away, including holidays, vacation time, and sick time.

- Optional 10 paid days per full calendar year to volunteer.

**Salary**

- The starting salary range posted for this position is $209,100.00 to $275,100.00.

## Skills

### Required
- Cisco Route/Switch
- Security
- CCNP

### Nice to have
- CCIE
- State/Local Government
- Education
- Healthcare

---

Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Chicago-Illinois-US/Operation-Solutions-Engineer---SLED_2020948?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)