# Floor Lead (Retail) (Part-time)

**Company**: Mejuri
**Location**: San Jose, San Jose
**Work arrangement**: onsite
**Job type**: part-time
**Salary**: $23.00 - $26.00 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/mejuri/jobs/4726162006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0e328090-59b

## Description

Mejuri is a modern fine jewelry retailer reimagining the industry since 2015.

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations.

**Customer:**

- Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.

- Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.

- Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

**Operations:**

- Participate as needed in the execution of inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.

- Participate as needed in the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.

- Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.

- Proficient in using point-of-sale systems, inventory management software, and other retail technology.

**Merchandising:**

- Participate in the maintenance of Mejuri’s brand standards of visual presentation, cleanliness and functionality are upheld.

- Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand.

- Participate in coaching and informing all store team members on updates or changes to Visual Merchandising standard practices.

**People:**

- Participate in the successful integration of new talent to our store teams.

- Validate the regular and accurate assessment of our people against performance review criteria and KPIs.

- Build healthy relationships with our people and establish a positive and engaging work environment.

**Requirements:**

- Experience in a high volume retail environment.

- Adaptable with the ability to think creatively and quickly.

- Excellent organization and analytical skills.

- Critical thinking ability - identify potential challenges and develop action plans.

- Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.

- Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

**Benefits:**

- Paid sick days.

- Monthly retail bonus program.

- Regular feedback via performance reviews.

- A robust in-house retail learning program.

- Generous product discount!

## Skills

### Required
- point-of-sale systems
- inventory management software
- retail technology
- analytical skills
- critical thinking

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mejuri/jobs/4726162006?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)