# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Belfast, County Antrim
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400091258?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0db1d49c-d7e

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Belfast, County Antrim. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that our store is running smoothly.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist customers with their queries, and resolve issues promptly

- Maintain a clean and tidy store environment, including restocking shelves and processing deliveries

- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction

- Develop your knowledge of our products and services to make informed recommendations to customers

**Requirements:**

- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical and high-energy environment

- Committed team player, willing to support colleagues and work collaboratively

- Flexible and willing to work across the store, taking on new challenges as needed

- Open to learning and developing new skills to improve our service

- Confident in using digital tools and technology to perform your job effectively

**What We Offer:**

- Competitive salary

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policy, including maternity, paternity, and adoption support

- Pension and life cover, with matching contributions of 4-7.5%

- Sainsbury's share schemes, allowing you to buy shares at discounted prices

- Other retail savings, including discounts on eating out, holidays, and at other retailers

- Physical wellbeing programs, such as cycle-to-work schemes and reduced-price gym access

- Mental wellbeing support, including 24/7 access to our Employee Assistance Programme and online wellbeing platform

- Financial support, including interest-free season ticket loans and affordable loans

**Availability:**

- Part-time role, 12 hours per week

- Fixed-term assignment, ending 01/02/2027

- Availability window: Monday 07:00-13:00, Wednesday 07:00-13:00, Saturday 07:00-13:00

## Skills

### Required
- customer service
- communication
- teamwork
- flexibility
- digital literacy

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