# Sales Operations Manager

**Company**: Thomson Reuters
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Media

**Apply**: https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom-London/Sales-Operations-Specialist_JREQ204330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_0db0ec21-faf

## Description

The Sales Operations Manager supports Reuters Professional's commercial teams as a hands-on operations partner, enabling sales performance through data-driven insights, process improvement, and systems excellence.

Key Responsibilities:

- Drive continuous process improvement across the end-to-end sales lifecycle, removing friction and eliminating seller blockers.

- Own business requirements for Salesforce and order management system enhancements, specifying needs, supporting user acceptance testing, and managing change rollouts.

- Develop and maintain dashboards, reports, and forecasting tools using Salesforce and BI platforms.

- Enforce data governance and pipeline discipline through CRM data enrichment, cleanup, and quality monitoring.

- Partner cross-functionally with Finance, Customer Operations, Marketing, and Product to prioritize operational improvements.

Required Qualifications:

- 3+ years of Sales Operations, Business Operations, or Commercial Support experience in B2B media, publishing, data intelligence, or SaaS.

- Solid working knowledge of Salesforce with exposure to order management/ERP systems.

- Proven skills in reporting and visualization tools (Power BI, Tableau, or advanced Excel).

- Experience managing and improving processes and projects.

- Strong understanding of the sales lifecycle and how it connects to finance, customer operations, marketing, and campaign delivery.

Preferred Qualifications:

- Experience with AI and automation tools to streamline operational workflows.

- Exposure to forecasting processes and sales planning methodologies.

- Experience with B2B SaaS or media industry commercial operations.

- Demonstrated ability to work effectively with senior stakeholders and influence change across distributed or matrixed teams.

What’s in it For You?:

- Hybrid Work Model: flexible hybrid working environment.

- Flexibility & Work-Life Balance: supportive workplace policies.

- Career Development and Growth: culture of continuous learning and skill development.

- Industry Competitive Benefits: comprehensive benefit plans.

- Culture: globally recognized, award-winning reputation for inclusion and belonging.

- Social Impact: opportunities to make an impact in the community.

## Skills

### Required
- Salesforce
- order management
- reporting
- data analysis
- process improvement

### Nice to have
- AI
- automation
- forecasting
- B2B SaaS
- media industry commercial operations

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Source: [Apply at thomsonreuters.wd5.myworkdayjobs.com](https://thomsonreuters.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/United-Kingdom-London/Sales-Operations-Specialist_JREQ204330?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)